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Recent customer comments

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based on 4065 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 8.5
  • Room Comfort/Standard 8.2
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.6
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Chiou C.
May 18, 2014
Won't coming back !
Close to airport is only 15,20 minutes. Hotel lobby design is stunning . Breakfast have multiple choice.
Check in took 30 minute. Most of Staff attitude are bad and they're need more training about hospitality and international standard , no only looking for tips.

May 18, 2014
we will come back soon
great breakfast, clean

Mark C.
May 18, 2014
Clean, good breakfast, not far from airport
Private beach is far and not too clean

Dat T.
May 17, 2014
Good for price. Loud location. Not on beach.
Staff, pool, breakfast
Great but Caucasians seem to be given preferential service. Kinda funny cause in Asia it seems that Caucasians always get treated better than Asians. Probably cause locals think they have money and tip better.

Alexander K.
May 16, 2014
Good memories given the first time visit to Bali.
Close to shops and restaurants.

Hyerim C.
South Korea
May 14, 2014
centrally located, nice room, nice pool
staff, location, pool
overall good.

Mun L.
May 13, 2014
Superb hotel, excellent location
Location, facilities, restaurants near by.
Very nice, it lived up to our expectations and beyond. The staff were great, we booked online on the day (after mid-day), and they led us to our room within a few minutes. Welcome drink was served, all the room's features were pointed out to us, and then it was time for a swim and a spa treatment. Breakfast next day was excellent, wide range of choices.

Gede K.
May 12, 2014
very poor hotel
no best things about this hotel the staff unfriendly
bad experience

Elaine F.
May 11, 2014
Pleasant stay with nice environment and room
The hotel is located at a nice and tranquil area, and is near to the shopping streets in Seminyak. The suite is large and very comfortable for 4 friends or even for families. The staff are friendly.
A pleasant and relaxing stay away from the hustle and bustle unlike other areas in Bali. The suite was fantastic with a large master bedroom that had a bathroom with a bathtub. The other room was comfortably large as well with its own bathroom.The living room area had very a comfortable sofa and dining area with a kitchenette. But a pity there weren't any kitchenware that can be used for cooking of own meals especially for those with families. The spa was very nice with strong, polite and wonderful masseuses.

Felix H.
United Kingdom
May 09, 2014
Modern, comfortable, centrally located hotel
Swimming pool, large clean rooms, good breakfast buffet
Very comfortable rooms with clean bathroom. Nice big pool and good breakfast buffet. Friendly staff.