Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

The Heritage Hotel

Galwala Road, Pothanegama, Anuradhapura Town, Anuradhapura, Sri Lanka (Show on map)

Book now!

The Heritage Hotel Anuradhapura - Entrance The Heritage Hotel Anuradhapura - Main Entrance The Heritage Hotel Anuradhapura - Exterior The Heritage Hotel Anuradhapura - Facilities The Heritage Hotel Anuradhapura - Nearby Attraction The Heritage Hotel Anuradhapura - Nearby Attraction The Heritage Hotel Anuradhapura - Food and Beverages The Heritage Hotel Anuradhapura - Restaurant The Heritage Hotel Anuradhapura - Sports and Activities The Heritage Hotel Anuradhapura - Nearby Attraction The Heritage Hotel Anuradhapura - Food and Beverages The Heritage Hotel Anuradhapura - Food and Beverages The Heritage Hotel Anuradhapura - Entrance The Heritage Hotel Anuradhapura - Restaurant The Heritage Hotel Anuradhapura - Swimming Pool The Heritage Hotel Anuradhapura - Pub/Lounge
The Heritage Hotel Anuradhapura - Food and Beverages The Heritage Hotel Anuradhapura - Swimming Pool The Heritage Hotel Anuradhapura - Pool Bar The Heritage Hotel Anuradhapura - Buffet The Heritage Hotel Anuradhapura - Exterior The Heritage Hotel Anuradhapura - Entrance The Heritage Hotel Anuradhapura - Spa The Heritage Hotel Anuradhapura - Buffet The Heritage Hotel Anuradhapura - Ballroom The Heritage Hotel Anuradhapura - Entrance The Heritage Hotel Anuradhapura - Spa The Heritage Hotel Anuradhapura - Pool side Bar
Area: Anuradhapura Town Number of Rooms: 35
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Good

7.2

from 58 reviews

Value for Money
6.9
Location
8.0
Staff Performance
7.3
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.5
Food/Dining
6.5
All reviews (58)
Sort by:
Don G. Solo travelers Australia, July 8, 2015
Beautiful scenery. Best location. Friendly staff

Scenery and the location. Food and friendly service
8.7
Enjoyable and relaxing
Report this review
Daminda U. Groups Sri Lanka, May 4, 2015
good hospitality..best hotel in town

Hotel staff are very helpfull. They give us best service more than we expectef. recomend every one. value for money
9
Very happy
Report this review
Peter H. Families with older children United Kingdom, April 17, 2015
great location and garden pool, room poor

pool and location
7
We booked a king size bed and paid extra to be told on arrival that they don't exist. Found the staff unhelpful with the exception of the manager and room wasn't that great. Location however and pool is lovely so made up for the rest however wouldn't stay here again.
Report this review
Marc O. Solo travelers United States of America, February 21, 2015
Mixed Review

pleasant atmosphere and loction
6
The hotel itself is fine however it is very poorly managed so that a lot slips through the cracks. The food is awful and the dining room feels like a dungeon so it is an unpleasant atmosphere and definitely not inviting. The breakfast buffet was really unappetizing. There is a lot of miscommunication due to language (English ability) issues but the young people who work there do try to be helpful.
Report this review
Trevor O. Couples United Kingdom, February 4, 2015
Great lake location.

Easy accessability to hostorical sites, walks by lake, good breakfast buffet.
8.3
Very enjoyable. Perfect location for walks and views of the lake which included all the wildlife from monkeys and peacocks to crocs.
Report this review
Mario G. Couples Netherlands, February 1, 2015
Good Family hotel

Staff service, scenery on Thissa Wewa
9
It was our second stay at Heritage hotel in Anuradhapura and management did not disappoint us again, on the contrary. Staff is again friendly and service minded, especially for one of our disabled companions. The scenery from the hotel is magic: the beautiful view of Thissa Wewa with all the 2000 year old large Dagoba’s on the horizon. Breakfast and dinner are buffets and have a good selection for everyone from Western to Sri Lankan food. And is it not there and you ask it, than they will bring you it if it is in the kitchen: like my tasteful mango ice cream. Rooms are clean and wide with airco. The bathroom has a shower.
Report this review
Mario G. Couples Netherlands, February 1, 2015
Great view

view , staff service
8.7
It was our second stay at Heritage hotel in Anuradhapura and management did not disappoint us again, on the contrary. Staff is again friendly and service minded, especially for one of our disabled companions. The scenery from the hotel is magic: the beautiful view of Thissa Wewa with all the 2000 year old large Dagoba’s on the horizon. Breakfast and dinner are buffets and have a good selection for everyone from Western to Sri Lankan food. And is it not there and you ask it, than they will bring you it if it is in the kitchen: like my tasteful mango ice cream. Rooms are clean and wide with airco. The bathroom has a shower.
Report this review
Wijitha A. Families with young children Sri Lanka, January 28, 2015
Need some urgent improvments

location, view,
5
Prior to this stay, we stayed in this hotel 4 nights, about Six months ago. Condition of the hotel has deteriorated rapidly since. Hotel room furniture need replacement. Fittings in the room broken (headrest and cupboard). Corridors has some unfinished ugly cement ramps. Balcony doors hard to open and fitted with very low quality locks. Just to get a bottle of water to the room we had to give a number of calls and it took a long time to deliver. Hotel food was average.
Report this review
Manjula N. Families with young children United Kingdom, December 31, 2014
Excellent

Cleaned,cleaned and cleaned
8
Pleasant Warm welcome,staffs are very friendly and rooms are very cleaned. well maintain.
Report this review
Harsha A. Groups Sri Lanka, December 16, 2014
The Heritage Hotel for a Family Holiday

a) The location of the hotel is excellent.
8
Report this review

Book now!

Sale ends soon!

The Heritage Hotel AnuradhapuraThe Heritage Hotel Anuradhapura - EntranceThe Heritage Hotel Anuradhapura - Main EntranceThe Heritage Hotel Anuradhapura - ExteriorThe Heritage Hotel Anuradhapura - FacilitiesThe Heritage Hotel Anuradhapura - Nearby AttractionThe Heritage Hotel Anuradhapura - Nearby AttractionThe Heritage Hotel Anuradhapura - Food and BeveragesThe Heritage Hotel Anuradhapura - RestaurantThe Heritage Hotel Anuradhapura - Sports and ActivitiesThe Heritage Hotel Anuradhapura - Nearby AttractionThe Heritage Hotel Anuradhapura - Food and BeveragesThe Heritage Hotel Anuradhapura - Food and BeveragesThe Heritage Hotel Anuradhapura - EntranceThe Heritage Hotel Anuradhapura - RestaurantThe Heritage Hotel Anuradhapura - Swimming PoolThe Heritage Hotel Anuradhapura - Pub/LoungeThe Heritage Hotel Anuradhapura - Food and BeveragesThe Heritage Hotel Anuradhapura - Swimming PoolThe Heritage Hotel Anuradhapura - Pool BarThe Heritage Hotel Anuradhapura - BuffetThe Heritage Hotel Anuradhapura - ExteriorThe Heritage Hotel Anuradhapura - EntranceThe Heritage Hotel Anuradhapura - SpaThe Heritage Hotel Anuradhapura - BuffetThe Heritage Hotel Anuradhapura - BallroomThe Heritage Hotel Anuradhapura - EntranceThe Heritage Hotel Anuradhapura - SpaThe Heritage Hotel Anuradhapura - Pool side Bar


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3B07