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Customers like this hotel for:
    Area recommended for:
  • restaurants
  • beaches
  • family fun
    Customer comments:
  • "Fantastic breakfast", "Great pool", "Near beach"
    Top nearby attractions:
  • Pattaya Park (0.2 Km / 3 min walk)
  • Pan Pan Italian Restaurant (0.9 Km / 11 min walk)
  • Bali Hai Pier (2.1 Km / 26 min walk)
  • Let's Relax Spa (2.3 Km / 28 min walk)

Note: Distances are measured as a straight line.

The Heritage Pattaya Beach Resort

435 Moo 12, Pratumnak Soi 6, Nongprue, Dong Tarn Beach, Pattaya, Thailand 20150 (Show on map)

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"Hotel lobby is great, room size is good and is located a..."

matthew, United Kingdom October 25, 2015

Features of The Heritage Pattaya Beach Resort

Hotel Facilities

  • 24-hour room service
  • airport transfer
  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • tours

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

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Resort Description
Conveniently located in Pattaya, The Heritage Pattaya Beach Resort is a great base from which to exp...see more Conveniently located in Pattaya, The Heritage Pattaya Beach Resort is a great base from which to explore this vibrant city. Only 120.0 km away, this 4-star hotel can be easily accessed from the airport. For those of you who want to venture out, Pattaya Park, Hat Dongtan, Takara Massage are just some of the attractions available to visitors.

The facilities and services provided by The Heritage Pattaya Beach Resort ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour room service, facilities for disabled guests, Wi-Fi in public areas, car park.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide internet access – wireless, internet access – wireless (complimentary), whirlpool bathtub, air conditioning, wake-up service to please the most discerning guest. The hotel offers an excellent variety of recreational facilities, including hot tub, fitness center, outdoor pool, spa, massage. Enjoy unparalleled services and a truly prestigious address at the The Heritage Pattaya Beach Resort.
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Recent customer comments

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All reviews (1032)

Business travelers (32)

Couples (360)

Solo travelers (44)

Families with young children (362)

Families with older children (163)

Groups (71)

Value for Money
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Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1032)
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matthew C. Couples
United Kingdom, October 29, 2015
Beautiful hotel but disappointing service

Hotel lobby is great, room size is good and is located a few steps from the beach
Initial impressions upon arrival were excellent. The lobby was very impressive and the check in was relatively quick and hassle free although could tell right away that the level of training was not as high as most big name hotels. The hotel and it's grounds are huge and cater well for families but even though we were told the hotel was full, we saw many hotel staff sitting around looking bored or playing with their phones. The rooms are well appointed and we were fortunate enough to have a pool level room which gave easy access to the pool are and breakfast hall. After a while, we began to notice more and more negative points like badly dressed staff, poor quality food at breakfast time which was overun with flies. The whole place seemed to lack good management and if badly effected our client overall experience. The gym was OK but wasn't staffed and there was no access to drinking water which forced us to end our session earlier. Disappointingly the pool bar looked as though it had never been used since the hotel opened which is a shame. I just got the feeling this place lacked a competent hotel manager and can see this place quickly showing its age due to bad maintenance. Oh and if you do stay, beware of the showers as they have no thermostat or flow control so the water will switch from cold running a water to almost boiling hot! On the surface this place is great and relatively inexpensive but look closer and it's easy to find 2 star hotels with better standard of service. Sorry Heritage, but we won't be visiting again anytime soon.
Somchai K. Business travelers
Thailand, November 14, 2015
Very good hotel

Big room
SITI M. Families with young children
Indonesia, September 08, 2015
Nice Room, value for money

wide and clean room, value for money
Chanathit S. Couples
Thailand, September 05, 2015
Private hotel

Private, Clean, Comfortable, Nice Views
I loved it.
HSING C. Families with older children
Taiwan, August 05, 2015
great swimming pool

breakfast includes all kinds of food, swimming pool is big and water is clean, big restroom
james S. Couples
United States of America, July 20, 2015
This is an unobtrusive hotel that delivers

subtle, clean and engaging
I can't adequately express how happy I was with the hotel. My wife's birthday occurred while we were there and to my surprise and my wife pleasure, the hotel left two plates in our room. The wife questioned me as to why we would have plates left when we only order room service the night before and then she looked in the refrigerator to find a ver good cake left for her celebration. I"ve stayed in scores of hotels and i've never encountered something like that. This hotel made up for a past fantasy I had about a nearby hotel that unfortunately lost it's charm.
Sarawuth N. Couples
Thailand, June 30, 2015
Nice hotel

nice room. nice swimming pool and good breakfast
nice swimming pool
Teruo F. Families with young children
Japan, May 21, 2015
Good for family

Very close to beach, large & clean room
It was relaxing stay at this place. My sons enjoyed playing on the beach in early morning. Staff are basically kind.
CHARLIE V. Families with young children
Malaysia, May 06, 2015
Hidden Gem in Pattaya

1. Many swimming pools for kids 2. 1St Class BBF 3. 1St Class Gym
I spended several night in the heritage for many years. My kid choosed here because she enjoy swimming in the pools all days. The beach is OK. There are rock infront of the hotel and it is public beach so it is not so clean. The Heritage should have some staff responsible for the cleanliness of the beach. Also there are many small umbrellas for rent on the beach which make it is not so private for hotel guests. The BBF is terrific included varity of food. It will be great if they do serve the wafer with syrup besides pancake. The waitress sometimes did too much for their work. I had all new dishes with 4 pancakes, 3 glassses of milk and 1 dish of paneapple on the table when I left for more main dish they kept all everything. I had to re-load all food again. I still wonder why they were so hurry to keep the table clean. I also found one big worm in the toilet floor. My room is a lagoon next to swimming pool. So I thing the worm was from the garden next to the pool. The Gym room is first class. All new and completed set of equipment like in first calss professional fitness. One more thing, the hotel should provide rack and pingpong ball since they do have table tennis table Over all, we will come back to the Heritage again as long as the price is still reasonable. Thanks agoda for excellent room reservation services.
Karintip Y. Couples
Thailand, May 09, 2015

Clean, nice, quiet

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