Very good 7.5
Based on 8824 reviews

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About The Heritage Silom Hotel

Description

Combining the richness of Thai culture with world-class modern facilities, The Heritage Silom Hotel is perfect for the business traveler in Bangkok. Located one minute from the Chong Nonsi skytrain station in between Silom and Sathorn roads - the city's main business district - the hotel offers easy access to all that Bangkok has to offer. Guests can enjoy the various dining options available in the vibrant area around the hotel or take the BTS skytrain for a few minutes to enjoy shopping at Suan Lum Night Bazaar or the spectacular views over the Chaophraya River. Unwind after a day of business meetings at the rooftop bar or indulge in room service while watching a movie on the 32-inch LCD television. The spa also provides that comforting and luxurious touch. Whether in town for business or pleasure, The Heritage Silom Hotel is the ideal sanctuary in a busy city.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • karaoke

Swimming & soaking

  • outdoor pool

Water sports

  • water sports (non-motorized)

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar
  • halal restaurant

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • nightclub
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • doorman

Business & money services

  • printer
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Thai
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-8 year(s) Stay for free if using existing bedding.
  • Guests over 8 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1500 THB
Breakfast Charge (when not included in room rate): 250 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Distance to Airport: 40. Km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 109
Parking Fee (per day): 0 USD
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Built: 2009
Year Hotel Last Renovated: 2013
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.2
  • Facilities 5.9
  • Location 8.7
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.6
  • Food/Dining 6.8

pookie H.
Thailand
July 22, 2016
good
location , room , staff , pool

Kean T.
Malaysia
July 12, 2016
Cleanliness need major improvement
Location wise are fantastic, less than 5 minutes to BTS station, surrounded by Eateries & Convenience Store. The only unpleasant will be the room cleanliness. When you entering the lobby, you though it's not so bad, however when you step into the room, you will found out most setting are old or wear out, especially Toilet & Bath Area are dirty and there are stain here and there, Hotel should seriously consider improving the cleanliness inside the room or replacing wear out items in the room. Staff are helpful and nice

Kai Y.
Malaysia
July 11, 2016
Weekend in Bangkok
Traveled with friends for a short break in Bangkok and first time staying in this hotel. The hotel location was superb and the price is reasonable. However, the setback for this hotel is the staff is not communicating well in English. The room cleaning service did not provide enough towels and toiletries for use. Overall, we will choose to stay in this hotel again for a short break due to the location.

Hwah D.
Singapore
July 11, 2016
Feedback
Stayed at this hotel numerous times. Can see that the maintenance is getting bad. This time we stayed at Room 202. The toiletries holder in the shower is missing. The shower glass door is unable to close. The shower window curtain looks like its falling apart and looks dirty. There is no towel/clothes hanger in the bathroom. We have to put a chair in there to put our towels and clothes when taking a shower. The light bulbs in the room were not fixed properly. We have to adjust the bulbs to actually have it work properly. The bath towels look more like floor rags. Front Desk staff couldnt speak or understand English much. Think some of them are interns. Bell boy is very helpful and friendly.

Glenn P.
United States
July 11, 2016
Housekeeping need to step up.
Stayed there for 12 and not once was the floors cleaned. Carpet needed to be cleaned very bad.

PHOMMATHAT V.
Laos
July 07, 2016
It's ok for just taking a nap
The room is quite comfortable. However, TV isn't working well since its oldness. Poor fitness. Treadmill isn't working. The pool isn't as clean as it supposed to.

naphatsorn K.
Thailand
July 02, 2016
Decorations looked like cheap motel
The only good things are location and friendly staffs. The room was quite old, with pink light, looked like a cheap motel. Terrible

Tan H.
Singapore
July 02, 2016
Not bad
No disposable toothbrush / paste provide. Great location near to mrt station.

dorothy L.
Singapore
July 01, 2016
They can do better
It wasn't even a pleasant stay i would say. The staff treats you transparent when you walk in and out of the hotel lobby. Totally no smile, no sound. Please do not stay in this hotel if you are given the choice. The cleanliness is bad. Feel itchy when laying down on the bed. The housekeeper is a total dirty hands.

Sue L.
Malaysia
July 01, 2016
we enjoy staying here because it is very near to bts station
very near to bts station, nice food nearby,will come again


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