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The Heritage Silom Hotel

198 Soi Narathivas 3 Narathivas Road, Silom Bangrak , Silom / Sathorn, Bangkok, Thailand 10500 (Show on map)

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Area: Silom / Sathorn Number of Rooms: 109
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
7814 reviews

Value for Money
7.7
Location
8.7
Staff Performance
7.3
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
6.9
All reviews (7814)
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Jia S. Business travelers New Zealand, March 21, 2013
A nice hotel close to BTS

Good location, Nice Breakfast and Good wifi
7.7
Romkhwan C. Solo travelers Thailand, March 21, 2013
Good location

Right at BTS sky train station, located in down town
6.7
Room was clean but a bit old, nice and convenience
Manit B. Business travelers Thailand, March 20, 2013
bad experience

nothing to say about this hotel, services are bad.
3
John B. Solo travelers United States of America, March 20, 2013
Clean convenient three star hotel

Clean, convenient, and central.
6.7
Dogmatic adherence to the 2 p.m. check in is unacceptable. Many people were queued up tow hours before. No free access to computer in the lobby. Standard, in most 3 and 4 star hotels. Staff English skills were poor, both in the hotel and in the restaurant. Towels in the bathroom were tattered and worn. The sheets had a blood stain that had not been bleached out. When the room was "cleaned" and made up the second night, the trash cans were not emptied, and the dirty towels were simply folded up and put back on the rack instead of being replaced with clean towels. I had to ask several times each day for the free water, it was not automatically put in the room. The room smelled bad and when I complained it was simply sprayed, but the smell still persisted. The stale smokey smell was in the hall as well. The lock to the balcony sliding door was broken and would not lock. This is definitely not a four star. It is a solid three star and a little expensive for that.
Nathaniel E. Solo travelers Philippines, March 20, 2013
Cheap, Clean and Convenient

This is hotel is very close to the BTS Chong Nonsi station. Just 1 minute walk. There is also a nearby 7-11 store, just in the corner of Soi 3. Beds are comfortable and linens are clean.
8.3
I had a great time with this hotel. The hotel is very close to the BTS Chong Nonsi Station. Just 1 minute walk. They also have a spa downstairs, good massage. 7- 11 is located in the corner of 7- 11.
Lai S. Families with young children Macau, March 19, 2013
good location, budget hotel,

near subway, friendly staffs
6.3
luxury room (with bath tub) seems to be same as superior room. the first night we stay, the air conditioner water-leak seriously. breakfast have not too much food for choice. Near subway station.
Mark C. Couples Macau, March 19, 2013
Perfect loaction, Good servce & staff

1. Perfect location 2. Good staff 3. Resonable price
8
The loaction is so good, very close to BTS Chong Nonsi, only 5min walk after exit no.4 The staff helps to arrange taxi taking us back to the airplane and told us that what time is busy in traffic, very attentive. The only disadventage is the massage in the hotel, perfer doing massage at other place.
Alex Y. Business travelers Singapore, March 19, 2013
Surpise and Not as Bad than I thought

1) Easy access to the BTS, 2) Not very far from the shopping belt, 3) Wifi free
5.3
Overall an average stay, just that the rooms maintenance needs to be improve and you can see some of the bad workmanship, the desk no longer glosses,carpet not so clean, wire sticking through a large hole etc. The room is 810.
Jeremy K. Couples Singapore, March 18, 2013
Overall the stay was satisfactory.

Easy access to the BTS, they have good food nearby as well as sufficient shopping areas in the vicinity.
5
The breakfast buffet has degraded significantly since the last time I was here last year. The shower heater system needs to be changed or upgraded as the heater is inconsistent. The room key needs to be revalidated every 2 days which makes it inconvenient sometimes when you are staying for 5 days. Thanks..
Marie Y. Business travelers France, March 18, 2013
confortable

large room , confortable bed, food
7.3
The room was good the staf reception not friendly and the housekeeping uncertain

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Customer Reviews - The Heritage Silom Hotel, Bangkok

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