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Recent customer comments

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Very good



based on 8860 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 8.7
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.6
  • Food/Dining 6.8

Kevin H.
United Kingdom
September 30, 2013
better value else where
large room, clean
hotel is very close to the BTS, room was clean and spacious. Furniture in the room was horrible, food in the hotel was over priced and average, pool and gym are very small. I won't stay in this hotel again there are much nicer hotels in bangkok than this.

yalan H.
Taiwan
September 30, 2013
A very convienet hotel
Convienet , cheap, nice design
Pretty nice , but the tourists don't remember to bring your own brush!!!

Cheng L.
Singapore
September 29, 2013
Disappointing hotel
Next to bts chong, clean room
Hotel room not cleaned up until we contacted the frontdesk. First day no complimentary water provided in the room.

dr N.
United Kingdom
September 29, 2013
VERY GOOD VALUE FOR MONEY
room sizes and low cost per nigh tand central for BKK
really good. will stay there again.the staff were courteous and friendly. the room was excellent with a very big bedroom and sitting area, separate bathroom separate kitchen area and central in BKK for all restaurants and shopping of every kind. breakfast was average for Thai hotels but adequate, I would recommend this hotel without any reservations.

Julie W.
Singapore
September 29, 2013
cheap and comfortable
location, cheap, comfortable
the last time i was at Bangkok, i stayed at IResidence Silom, but this time i decided to try The Heritage Silom as its cheaper but still in the same area (to be precise, its right next door to IResidenceSilom). i was there with my girlfriend and wanted a seperate bed, but they couldnt provide us with it so they gave us a free upgrade which meant a really huge room. the bed was comfortable and the toilet was clean and we had no trouble adjusting the temperature of the shower. its like 10metres away from chongnonsi btr which means easy travelling and its surrounded by really good food places (try the western cafe 3metres away!) but the only bad thing is the massage parlour on the first floor. they charge really high prices for really bad massage. it wasnt my first time going for a massage there as i usually give second chances, but it was bad all the time. so don't go there.

Malcolm Y.
Australia
September 28, 2013
Average hotel, with rude staff.
Location, breakfast, bed
The staff checking me in and out were lacking in professionalism. Were more rude than hospitable. I should've taken this to be a sign for what was a head. The room itself was nothing to tell your friends about, I had to ask for a towel and there was a large stain on the bed sheet.

MICHELLE F.
Malaysia
September 27, 2013
Nice FD staff, nothing else...
Nice staff at FD, fast internet access and good location to BTS station
The hotel room is old, not well maintain. Can hear the next room toilet flushing and no refill of toilet paper after my first night stay. Only provide 1 pillow on a single bed and the pillow is no fur inside until my neck is pain when wake up.

Steven W.
Indonesia
September 27, 2013
good location but bad area and scamming staff
centrally located near food center and mass transport
the hotel is okay, the reception is doing good but the other staff like the restaurant staff are showing bad attitude, the bell boy call for a taxi and charges us for an airport charge with outrageous price. they told us about the price right after closed the taxi door. people around here are harsh and impolite. i think this hotel really need some reformation...

WENG B.
Malaysia
September 26, 2013
Clean, comfortable and near to train station
Wifi available, comfortable bed, near to train station

King Y.
Hong Kong
September 26, 2013
The Heritage Hotels
The Heritage Bangkok is located between Silom and Sathorn Road, Bangkok's most vibrant Commercial Business District
The Heritage Hotels Group - Good Locations Silom And Sathorn ... Welcome to The Heritage Hotels Group Introducing our 5 hotels in Bangkok all in good locations Silom And Sathorn with good rates. Bringing you an exciting new hotel experience ... The Heritage Hotels Group - Good Locations Silom And Sathorn ... Welcome to The Heritage Hotels Group Introducing our 5 hotels in Bangkok all in good locations Silom And Sathorn with good rates. Bringing you an exciting new hotel experience ...