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Verified traveler reviews

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Very good



based on 8860 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.0
  • Location 8.7
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for Money 7.6
  • Food/Dining 6.8
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Pei L.
Malaysia
June 04, 2013
Great Location
Great Location

Tantaree T.
Thailand
June 04, 2013
Nice place
Good Location, nice room, and convinence
I prefer this hotel because of location. It is very near BTS. The breakfast is not bad.

Ivar U.
Norway
June 03, 2013
Not a very pleasant stay
Close to public transport and nightlife, large room, large safe with room for my laptop!
The first 3 days I got a very bad room on the 4th floor. It was dirty, especially the bathroom, one of the air conditioners was leaking three days in a row, the water suddenly running down on my laptop. I also had to ask them to clean the room the first 2 days, even if I was outside in the afternoons, it was not done when I came back about 4 pm. The shower was not good, the internet was slow and almost no lights in one of the 2 rooms. I finally got another and better room, though on 2nd floor, even if I had asked for high floor. I stayed there for 8 nights, and I guess it would be no problem for them to give me a room on a higher floor, because there was people in and out of the hotel all the time. I had to complain about the safe when I had some problems with the code, and the key card that didn't work, and both times I got the impression that it was my fault that it was not ok. But I can assure that it was not. Otherways the staff was friendly. The housekeeping did their job very well the last 5 days of my stay. The last day I became sick and I guess it was because of spraying with insecticides. The symptoms can be like that (burning eyes, burning bronchies, running nose, dry coughing, muscle pain, generally feeling unwell, no fever etc), and my symptoms also disappeared when I was back home. I guess they didn't keep the windows open after the spraying, not airing the room thoroughly. I didn't complain about this to the hotel, because I was leaving that day.

Mohamad M.
Malaysia
June 02, 2013
Nice and good
Clean near to BTS
Tv channel no English movie channel, for foreigner not enjoy the television channel mostly all local thai tv channel which we r not understand the languange,

Mohamad M.
Malaysia
June 02, 2013
Good and consider value for money
Clean near to BTS
Stay was good but sometimes they r not really clean the room, amenities sometime not been given, the things that i reallty dont like is their television channel, more to local channel which for foriegner they dont understand the thai languange, no movie channel such as MBO, Star world.

Qiu S.
Sweden
June 02, 2013
Nice location and good service
Location Service and the food
But i got a room with in the second floor and it was kind of difficlult to sleep because you hear alot of people and traffics outside. But nice location and nice and friendly staffs.

LOW S.
Malaysia
June 02, 2013
Value for money
easy accessible, value for money, friendly staff

Alexandre T.
Philippines
June 01, 2013
easy access! cheap!
location, price, room size
it is steps away from the BTS, restaurant at the lobby and bar too! and not to mention - rent is cheap so it is value for money

Swee L.
Malaysia
May 31, 2013
I'm truly enjoyed the hotel, locations n service
Location service n good price
I'm truly enjoyed the stay at Heritage hotel with d perfect location, clean big room as well good service off d staffs

Wai T.
Hong Kong
May 31, 2013
clean and comfortable hotel
great breakfast,comfortable,clean