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The Heritage Silom Hotel

198 Soi Narathivas 3 Narathivas Road, Silom Bangrak , Silom, Bangkok, Thailand 10500 (Show on map)

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Area: Silom Number of Rooms: 109
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
8138 reviews

Value for Money
7.6
Location
8.7
Staff Performance
7.2
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.4
Food/Dining
6.9
All reviews (8138)
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Jingjing L. Business travelers China, May 25, 2015
near the BTS

small but clean . good location
8
the hotel is small but it is clean . and near the BTS , go anywhere easy
Jingjing L. Business travelers China, May 23, 2015
cheap and good location

near the BRT, near the shopping mall silom . and clean
10
the hotel is ok and the staff can speak english .
Pei B. Couples Malaysia, May 23, 2015
--

location, cleaness, food
7.3
Teerasak K. Business travelers Thailand, May 20, 2015
Good location & near BTS, very convenience

Location, near BTS, covenience
8.3
Good
Alexander L. Couples United Kingdom, May 16, 2015
Good hotel for budget minded traveller/backpacker

Location if you like Silom area; shower provides good hot water
5
A Proper customer service culture needs to be introduced at this hotel -even down at parking security guard level. Breakfast was cold and disappointing in an austere dining room with little table service; the room furnishings looked tired and far too basic for a 4 star hotel; extremely noisy Chinese tourists shouting at each other across the lobby. We recommend a 2.5 star rating for this hotel.
Simon S. Solo travelers United Kingdom, May 15, 2015
Dirty cheap hotel

There was only one good thing and that was the price
4.7
Probably the dirtiest hotel I have stayed in Bangkok and I have stayed in over 200 Bangkok hotels at all star levels. Room was not clean, cigarettes in the bin, plaster with blood on the floor, hair in the shower, blood or something worse on the curtains, looked like bleach stains all over the carpet, air con not working well and noisy, staff unable to find agoda booking, I could go on and on. I took a lot of photos of the room it was so bad and will upload them to another review website soon. If you are getting the room very cheap and just care about location the hotel is fine but sometimes the rooms are expensive and if that is the case I would avoid at all costs, there are much much better hotels in the area.
Tommy N. Business travelers Malaysia, May 15, 2015
Mystery Hotel with 4 star? My Foot!!
5
Overall Bad.
Brian A. Couples Ireland, May 13, 2015
friendly staff

Big room, price, location
8
Located very close to the MRT made staying there well located.
Chien Y. Couples Malaysia, May 13, 2015
Nothing else beside the location

Location. BTS, dining
3.3
Smelly dirty room, no housekeeping, bad servicing, no hot water, noisy. The hotel is getting rundown and no maintainence, price increased but no upgrading over the pass 6 years. There are new hotels opposite. Booked three rooms all smelly and dirty.
Chien Y. Couples Malaysia, May 13, 2015
Rundown hotel

Location and nothing else
3.3
Have stayed here from time to times each visit to BKK over the pass 6 years or so because the good location and 3 stars facilities but this time clearly seen they no longer keeping the maintainence of the hotel, it's old, smelly and dirty. Staff are lacking in everything as well, booked three rooms and having changed few times only get the current room, no hot water. Clogged basin. No housekeeping, smelly air con and so on, beside the convenient locations, BTS and eateries near by. There is nothing else.

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Customer Reviews - The Heritage Silom Hotel, Bangkok

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