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The Heritage Silom Hotel

198 Soi Narathivas 3 Narathivas Road, Silom Bangrak , Silom / Sathorn, Bangkok, Thailand 10500 (Show on map)

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Area: Silom / Sathorn Number of Rooms: 109
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
7446 reviews

Value for Money
7.7
Location
8.7
Staff Performance
7.3
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.4
Food/Dining
6.9
All reviews (7446)
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Paul L. Groups Singapore, August 18, 2014
Overpriced!!!

Location Location Location
5.3
for the price that i have paid, we could have easily booked a nicer hotel. the photos are very deceiving as the layout and design were very outdated. i was expecting much more updated design but it failed to impress me. though the location was good, there are hotels next to it which are cheaper but much more updated, i.e. holiday inn express. everything about this hotel is budget budget budget but the price is not budget budget budget. to ask for an extra room card, additonal charge of $500B!!! what crap is this!!! to ask for bucket of ice for my drinks, additional charge! i will NOT recommend this hotel to any of my friends. this is my first and will be last time staying here!
Kenny C. Couples Singapore, August 13, 2014
Starting to feel dated but good value nonetheless

Location / Location / Location
7
I have stayed on and off at the Heritage on several of my short vacations up to Bangkok. The hotel location is superb but I can't help but feel that the furnishings in the room needs to be maintained better. The air-conditioning in the room is also not as powerful as I expected and the air-conditioning in the lobby and common area felt non-existent. I would like to compliment the staff for their chirpy self :-)
Daeho L. Couples South Korea, August 11, 2014
value of money

great location, value of money
8
The location is really great, near the bts station. And the room is not bad as well
Chun C. Couples Malaysia, August 11, 2014
Good Location

Location
6.3
Very near to BTS Station, but the room was dark
Chin J. Couples Malaysia, August 6, 2014
overall was good

food was awesome, location wide was good, only 2 men receptionist deserve good customer service(Im so unsatisfied with the lady receptionist)
7.3
One thing I would love to double confirm with the hotel will be aren't their corner studio come with 2 bathrooms as they stated clearly? But our room only has one, and that doesn't matter, what matter us is the lady receptionist who on duty on 3/8/14, I asked her regarding this issue and she seems like doesnt understand at all keep saying one bathroom. To me, this is an issue, she need to ask for help instead of answering something that she herself doesn't even sure what she answering. Second thing, the second day very early in the morning we were waken by the leakage sound from the aircond. The leakiness wet my handphone and some clothes. Third thing, your room was sososo dark. I cant even adjust the lighting, so as my friend room. And lastly, your so call in room wifi doesn't even work at all in our room. I can see the tourists sitting at the corridor just to connect to your wifi. So, please remove this facility in your website.
Jerahmeel C. Solo travelers Philippines, August 2, 2014
Unexpected

The ambiance of the room, the hotel location, and hospitable crews
8
Had a great stay. The room type I had was unexpected, i mean beyond expectation. Luxurious I guess compared to the amount I paid. Really awesome!!!
Mark H. Solo travelers United Kingdom, August 1, 2014
Heritage

The loacation, the size of the room, the breakfast
7.7
The room seemed a bit dingy at first but was fine in daylight. Best feature of the room was a large ledge to lay out all your stuff. Great location next to BTS and good filling breakfast.
Chi K. Solo travelers Portugal, July 29, 2014
budget

location, food, convenience
6
just stayed for one night and the room was on the second floor facing a wall. anyway, what can you expect by paying this price.
Ben K. Groups New Zealand, July 28, 2014
They could be the best

Location, Location & Location
5.3
Mark K. Solo travelers United Kingdom, July 27, 2014
comfortable hotel in convenient location

big room, free wifi, good location
8
The Heritage is a good hotel right next to the MRT station for easy access to anywhere in the city. An easy walk to Silom road with all the entertainment and shopping. They had a nice pool and a gym though some of the equipment was broken. Staff were very friendly and willing but some couldnt understand english very well. Breakfast was ok with yogurt and wheat bread and quite good brewed coffee but margarine not butter and no crispy bacon, just floppy ham and frankfurters. Room was huge with long balconies which no one will ever use because they are overlooked by condos and the passengers on the MRT station.

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Customer Reviews - The Heritage Silom Hotel, Bangkok

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