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About The Hills Batam Hotel


Discover the charms of Indonesia at The Hills Batam Hotel on Batam island. This hotel is located in Nagoya, the main city of the island. The location gives you easy access to the shopping malls, business centers, and various tourist attractions. Hotel facilities include a health center and business center where you can pamper yourself or keep in shape. For business travelers, the hotel also has business centers to serve your needs. The hotel is an ideal place to explore interesting sites, including Orchid Park Estate, Thomas Technology Park, and the Tiara Indah Handicraft Center. Whether you’re on holiday or travel for work, The Hills Batam Hotel makes a perfect solution.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • hot tub
  • massage
  • sauna
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Indonesian
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Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 PM
Check-Out Until: 01:00 PM
Distance from City Center: 1 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 144
Time to Airport (Minutes): 30
Year Hotel Built: 1993
Year Hotel Last Renovated: 2014
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Food, drink and entertainment

Table Manner

Table Manner

Aopa Restaurant

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Recent customer comments

Filter by traveler type
All reviews (1363)

Business travelers (150)

Couples (579)

Solo travelers (185)

Families with young children (143)

Families with older children (114)

Groups (192)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8 Nur M.
April 24, 2016
Overall Satisfied.
I booked the superior room for a night stay. Really like the big comfy bed and pillows. Location is good. Walking distance to Nagoya mall though crossing the main road can be a bit dangerous especially at night. Staff are really friendly and attentive. The only negative thing is the air con which isnt very cold. The coldness is on and off. We got a staff to attend to it which he did. But it was cold only for a while then it became weak again. We were offered to change rooms if the air con wasnt to our satisfaction but we decided that its ok since its only for a night. Other than that, i got no issues. Will definitely consider staying there again.

6.4 Akhil P.
April 23, 2016
AC & water quality
AC controler was not working for all three rooms, water quality was very bad (yellow color water)

6.4 HO R.
April 18, 2016
convenient location
second time stay in this hotel. the twin room that we got is rather old. the bathroom looks dirty and old. the hotel is under renovation now. hope it gets better after that

4 Natalia S.
April 21, 2016
Lots of mosquito, room too dark, dirty bathroom and very noisy at night

9.6 Nor H.
April 17, 2016
The condition of toilet should redo cause the shower room no extra pipe and after shower the water will flow out due to open door gap.

7.6 Chak C.
April 12, 2016
Re: Somking Rooms
The Hotel actually is ery good but unfortunately the Hotel now is a Non-Smoking Hotel they don't have smoking rooms and even the windows are locked if you open the window and you get caught somking inside the room even inside the bathroom there will be a fine of Rp500,000 as a somker like us it is not very convinence everytime we want to smoke we have to go outside the hotel or the end of the coffe shop there is only 3 tables there for the smokers. I like the Hotel but very unfortunate that I will move to other Hotel where I can smoking room to stay. Thank you.

3.2 Eileen S.
April 11, 2016
Worst hotel stay ever!!! Everything in the room is
This hotel seriously needs a major renovation. Everything in the room is old and faulty! We were given a room with a faulty aircon, faulty hot shower and a faulty sink! The housekeeping staffs checked the sink and could not resolve the problem. Instead he asked us to manually lift up the sink hole cover (the cover was screwed onto the sink hole, not removable type) to allow water to flow into the sink hole each time when we use the sink. They checked the aircon and hot shower and insisted the stuffy air and cold water shower are ok! We had to call the reception to demand for a room change. Was changed into an older looking room with mouldy toilet and old furniture. Was advised this is the only available room left. Had no choice but to settle for this room but later discovered that the room aircon thermostat controller is also faulty! The room temperature was freezing the whole night. When we turn off the aircon, we started getting bites by mosquitoes in the room. The bathtub and sink hole cover for this room are faulty too! Half of the hotel is under renovation work and the renovation noise can be heard as early as 8am in the morning. We tolerated for two nights and experienced the worst hotel stay ever!!

6.3 Nizam S.
March 31, 2016
3 days 2 nights
Location is very good
Stayed from 28 Mar to 30th Mar 2016...hotel was under daughter's room had cockroaches in there...since we were there on for 3d2n decided to swop room with us....Staff there were friendly and helpful and over shadowed the infestation...once renovated i am sure it'll be an excellent place for vacation

7.6 Ryan E.
March 29, 2016
Was here 5 years ago. The hotel was really Bad! BUT NOW its so REFRESHING.The rooms have been updated and the staff are HIGHLY EFFICIENT.Great soothing jazz tunes along ghe corridors! BUT I WAS TOLD THAT ONCE THE RENOVATIONS ARE COMPLETED IN JUNE 2016 THE PRICES WILL DOUBLE!! Apparently they want to compete with Nagoya Hill Hotel. SO if prices shoot up then I will never be back. But for now with Agodas Great Online Rates I could be back soon. So GOOD JOB THE HILLS!! Had a PLEASANT STAY!! Cheers from RYAN@ SINGAPORE

8.8 Norhisham M.
April 01, 2016
Smoking Room
It was a hassle for us to have to leave our room everytime we wanted to smoke...other than that it was a good experience...