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Recent customer comments

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based on 442 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.3
  • Value for Money 7.9
  • Food/Dining 7.9

Andrew T.
New Zealand
May 02, 2016
Our stay at the Hotel Windsor Melbourne
My wife and I really enjoyed our stay at the Hotel Windsor. When we got off the shuttle bus from the airport on the opposite side of the street to the hotel, one of the Windsor staff came across the road to greet us and wheeled our bags across the road for us. The hotel was huge and spacious. Elegant would be the best word to describe it. The hallways were wide and had beautiful patterned carpets in them. The room had a very comfortable bed in it. The location was perfect. The free tram which does a circuit around Melbourne had a stopping point just across the road from the hotel. I would recommend this hotel to anyone coming to stay in Melbourne.

Brian M.
United Kingdom
April 18, 2016
old world but good world
It's all too easy to categorise The Windsor as 'olde worlde'. But that's doing it an injustice. Class is difficult to replicate but The Windsor achieves what others emulate or espouse. An institution in Melbourne that it is a privilege to enjoy. May it be around for another 100 or so years.

susan P.
April 09, 2016
its where I stay when in Melbourne
very friendly and helpful staff, lovely rooms

Andrea M.
April 05, 2016
A Welcoming Hotel
Had a lovely stay here. The staff was very friendly and helpful. Comfortable room but a little smaller than I expected. Bed was firm but not too firm. Nice fluffy pillows. The hotel could use a bit of an update on the carpets and the room decorations. Close walk to Flinders Station and on the Circle Tram Line, which is free. Free wifi in the room.

Julie T.
April 05, 2016
A most enjoyable stay.
Excellent staff

Hang S.
March 07, 2016
small but best location & value
location, service and convenience
wonderful, will recommend this hotel to my friends staying in Melbourne.

Iryanthi J.
February 29, 2016
Quick retreat!
Best location!

Stephanie M.
February 09, 2016
Amazing location. The room (junior suite) was lovely and spacious. Staff were friendly and treated the guest like individuals (special mention to Russell). Only con to mention is the bathroom needs some work, it looks very old and tired.

Annabel M.
New Zealand
January 26, 2016
The Grand Windsor
Great location, very helpful and friendly staff! Nice big rooms and a bath.
Lovely stay but disappointed at the standard of cleaning. Room windows were dirty, room service trays left outside rooms from morning till around 10 at night. The rooms also don't have a safe. Very nice stay otherwise. A lot of the original building has been preserved and it is very grand.

Kon K.
January 22, 2016
Tennis visit
Proximity to the Tennis, comfort, service
Have stayed multiple times, it is my choice in Melbourne as it is very comfortable and is unique compared to generic hotels.