Excellent 8.8
Based on 41 reviews

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About The Inn at Union Square

Description

Conveniently located in San Francisco (CA), The Inn at Union Square is a great base from which to explore this vibrant city. Only from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. For those of you who want to venture out, Westin St Francis Hotel Glass Elevators, San Francisco Museum of Craft and Design, Tix Bay Area are just some of the attractions available to visitors.

The facilities and services provided by The Inn at Union Square ensure a pleasant stay for guests. Free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, Wi-Fi in public areas, valet parking are just a few of the facilities that set The Inn at Union Square apart from other hotels in the city.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, heating, wake-up service, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Discover an engaging blend of professional service and a wide array of features at The Inn at Union Square.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park

Food & beverage

  • room service

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Filipino
  • Spanish
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Policies

The hotel accepts reservations and will rent rooms and other facilities to persons under the age of 18 in cases where either (i) a parent or legal guardian guarantees payment of all charges for rooms, food and beverage, incidentals and damages incurred, or (ii) a person under the age of 18 is legally emancipated and can present documentation at check in showing they are emancipated and can legally contract for services.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Rooms : 30
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.7
  • Room Comfort/Standard 8.9
  • Service 9.3
  • Value for Money 8.6
  • Food/Dining 7.7

Russell R.
United States
July 23, 2016
Nice but Not Excellent
Staff could not have been more helpful and nice. Location is really good in Union Square. I found the accommodations to be OK, not great. I had a queen bed which had a small sitting room attached. The furniture and carpet are a bit worn and dated. The couch had a stain of some sort on it. Bed just OK.

Brian Y.
United States
July 19, 2016
Loved the hotel!
Highly recommend. Great location and staff. Way more than I expected. Very nice room also.

Dean B.
United States
July 15, 2016
Great
Nice place to stay

Shelley W.
Australia
April 11, 2015
great stay in San Fran
staff, location, staff
Great place, staff could not be more helpful definitely would stay again

yukiko O.
Japan
February 09, 2015
Great hospitality
Great advice by staff, room upgrade, nice happy hour service
I spent one night at this hotel. They have upgraded my room when I arrived, and they have offered me some place to rest and unpack my luggage, while I was going to get ready to walk around the area before check in. Room was clean and bigger than expected, the had free wine & soft drink offering during happy hour with cheese and couple of snacks, also, they were kind enough to show me the area which is not so good to go out during late night time for safety reason. That made me feel very safe and really appreciated for someone who do not know the city that much. One thing I was a little not sure about was some room cleaning staff (old lady) was cheating to eat breakfast in front of me, which is served for hotel customer. She hide her food when floor manager came for checking. I did not feel good to see this. At least, she should not eat in front of customer.

John A.
United States
January 02, 2015
A Great Jem
Cozy and clean and convient.
One of the best hotels I have stayed at over the world.

Myra L.
Philippines
December 31, 2014
very old
staff was ok

Keryn M.
Australia
December 24, 2014
Great hotel with fantastic service.
Great service in a great location which is close to everything. Lots of extras included.
Great hotel highly recommended.

Cheryl M.
Canada
July 23, 2014
Great Location - the staff were superb!
Staff, location, comfortable bed
Very good. the staff could not have been more helpful & pleasant. I would certainly stay there again.

Tamanda K.
Australia
July 13, 2014
Fantastic boutique hotel!
Fantastic staff, great location, rooms great
Had a fantastic stay at the Inn at Union Square. Cable cars are just around the corner, or if you like to walk its only a 15-20 minute walk to the piers, 10 minute walk to china town and the staff are SUPER friendly and helpful. Was so impressed by their friendliness it just made me feel welcome the moment I walked in the door. The room we stayed in was clean and well maintained and I loved the turn down service with the next days weather forecast included. Would definitely recommend staying in this hotel!


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