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Recent customer comments

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based on 174 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.7
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 8.1
  • Value for Money 7.7
  • Food/Dining 6.2

Dominic S.
United Kingdom
February 12, 2016
Disappointed with the Jervois
I have stayed at the Jervois many times over the last two years and always good. This trip was not great though. The room felt old, the sofa was stained and marked. The room wasn't equipped as well as previously with no hair dryer, the kitchen hob has been removed in all flats. This meant you have to eat out everyday which I just didn't want and I wasn't informed of this prior to booking. I felt a bit let down.

Michael P.
United Kingdom
February 05, 2016
A great apartment
good room layout and location
I really enjoyed my stay here. I loved the room and location. Good value for Hong Kong and I would stay again. There are facilities for reheating food but no hob.

Erdmann W.
February 02, 2016
absolute recommandation
i stayed three days in apartment 10A and can only recommand this place, very good distribution of the room, excellent bed/shower separation from the small salon/kitchen.

Ana O.
January 25, 2016
Space, comfort and location
Sheung Wan is a great location and The Jervois is smack in. The muddle of tons of good food.
Good short stay - can't complain. The only thing is that I wished there was a proper lobby to wait for cab or for friends who have an appointment to see you. And there's no proper toilet for guests before/after checkout (there's just a weird maid's bathroom/lavatory on the 1st floor)

Min N.
January 17, 2016
Luxurious Apartment turned Hotel
Location, Space & Room Facilities
My stay was really good. The room was well maintained; toiletries were of great quality. Room is very spacious for a typical Hong Kong Hotel. View wasn't great but the layout of the room makes the place feels spacious and airy. Must come back!

United States
January 12, 2016
Jerboas 2.
location, decor, cleanliness.

United States
January 12, 2016
the clean & modern decor, the marble bathroom, and the location.
The stay was comfortable. The room was great. The bathroom is amazing. Wish I was on a higher floor for a better view but overall, great!

Yin L.
January 01, 2016
Great Hotel for the Design-Inclined
Staff, beautiful and well appointed room, location
This was our second stay at The Jervois and the high standards which we experienced were more than maintained - the staff were friendly and helpful and the rooms were still beautifully maintained. The room is ample by Hong Kong standards and being designed by renown interior designer Christian Liagre, the finished were fantastic. The hotel is also located in a quite neughbourhood but within walking distance to the MTR, eating and shopping. Design aficionados will enjoy exploring the nearby neighborhoods of Sai Street, Gough Street and PMQ at Aberdeen Street. Cupping Room located 2 shops from the Hotel serves up the best cuppa on the island.

Wong T.
Hong Kong
December 27, 2015

Terrence H.
United Kingdom
December 15, 2015
The Jervois
good amenities, spacious, good for a couple
The kitchen utensils could have been more extensive, and the fire alarm was very sensitive.