Excellent 8.1
Based on 25 reviews

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About The Kitano New York Hotel


Offering quality accommodations in the sightseeing, shopping district of New York (NY), The Kitano New York Hotel is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Consulate General of Poland, Pierpont Morgan Library, Morgan Library.

At The Kitano New York Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including 24-hour security, daily housekeeping, fax machine, photocopying, printer.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting New York (NY), the The Kitano New York Hotel is the perfect venue for an exhilarating and exciting break away.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Valet parking
  • Car park
  • Rental car

Things to do, ways to relax

  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • Daily housekeeping
  • 24-hour security
  • Wheelchair accessible
  • 24-hour front desk
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Currency exchange
  • Smoking area

For the kids

  • Babysitting service

Working and staying connected

  • Photocopying
  • Fax machine
  • Printer

Languages spoken

  • English
  • French
  • Japanese
  • Russian
  • Spanish
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Please note that parking is available at $49 per 24 hour for cars, and $59 per 24 hour for SUVs. No in and out privileges.

  • Minimum age of guests is: 21 year(s).
  • Guests over 21 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 36 USD
Check-In From: 3:00 PM
Check-Out Until: 11:00 AM
Internet Usage Fee: 9.95 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 15
Number of Restaurants: 2
Number of Rooms : 149
Reception Open Until: 24:00AM
Time to Airport (Minutes): 30
Year Hotel Built: 1995
Year Hotel Last Renovated: 2007
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Verified traveler reviews

Filter by traveler type

  • Cleanliness 8.1
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.6
  • Value for money 7.8
  • Food/Dining 6.9
Sort by

Stephen R. from United States
Stayed one night in February 2015
great stay
the room , the lobby , the location
great stay staff was nice clean hotel quiet rooms comfortable bed
Reviewed February 21, 2015

Barry S. from United Kingdom
Stayed 4 nights in November 2013
Great place to visit!
Extremely helpful staff The heated toilet seat! Great location
We had a very pleasant stay and would recommend it to anyone wanting to visit New York
Reviewed December 17, 2013

Mayang S. from Indonesia
Families with young children
Stayed 2 nights in December 2012
a very comfortable hotel
nice feature of bathroom
Reviewed May 20, 2013

Jean J. from United States
Business travelers
Stayed 3 nights in April 2013
Mundane hotel
location, lobby, bar
Nothing special, in any sense. Rooms need to be redone. Window treatments are shabby. Sofa and chair were old and showed signs of wear.
Reviewed April 21, 2013

Josephine Y. from Singapore
Families with older children
Stayed 2 nights in June 2012
Lovely hotel with great location
Within walking distance to Central Market
Pleasant hotel lobby decoration Hotel room clean and comfortable Staff are friendly and helpful
Reviewed July 25, 2012

Morton P. from United States
Solo travelers
Stayed one night in February 2012
Location, small and friendly and location again
Restaurant okay but overrated. Rooms are standard. Air control in room re temperature is poor.
Reviewed February 11, 2012

CJ H. from United States
Families with older children
Stayed 8 nights in July 2011
Great hotel in great location.
Nice sized room, great location & service
This was my second stay at the Kitano. It's a lovely hotel in a great location and I'd stay there again next visit. The only thing is the hotel doesn't have 24-hour room serivce, only till 11:30pm. But there are plenty of places nearby that are open 24 hours.
Reviewed July 28, 2011

Johnson C. from Canada
Solo travelers
Stayed one night in March 2011
Great location, great service and good deal
Clean, good size room. Professionally managed
I have been staying at Kitano since 4 years ago. Kitano always offers good deal and the staff are curteous.
Reviewed March 09, 2011

Andrew R. from United States
Stayed one night in February 2010
Great stay at the Kitano
Location. Friendly and helpful staff.
The Kitano is a beautiful hotel conveniently located on Park Avenue just four blocks fron Grand Central. It is quiet, with an understated Japanese elegance. The staff were friendly and helpful, and they found an available room for us even though we arrived early the morning of our reservation, several hours ahead of check-in time. The room (king bed) was large by NYC standards, with an extgremely comfortable bed and first-class linens and appointments.
Reviewed February 13, 2010

bruno E. from France
Business travelers
Stayed 3 nights in November 2010
hotel style japonais
tres bien placé
Situé à Manhattan il se trouve à 7 minutes de marche de la gare Grand Central Station et tout près d'une station de métro. On peut manger américain et européen. Le soir, le bar-lounge propose de bons cocktails. L'hôtel dispose d'une salle de remise en forme.
Reviewed November 23, 2010


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