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Customers like this hotel for:
    Area recommended for:
  • shopping
  • restaurants
  • family fun
    Distance to airport:
  • Kota Kinabalu International Airport (13.3 Km)
    Customer comments:
  • "Budget price", "Cleanliness", "Location is good", "New hotel"
    Top nearby attractions:
  • Hypermall (0.0 Km)
  • 1Borneo Hypermall (0.2 Km / 3 min walk)
  • University Malaysia Sabah (0.8 Km / 10 min walk)
  • City Mosque (4.9 Km)

Note: Distances are measured as a straight line.

The Klagan Regency Hotel

TB-00-01, 1Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia 88450 (Show on map)

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"Near shopping Mall, Near University Malaysia Sabah, Staff..."

Choong, Malaysia November 01, 2015
Outdoor Pool

Features of The Klagan Regency Hotel

Hotel Facilities

  • 24-hour front desk
  • airport transfer
  • bar
  • business center
  • car hire
  • concierge
  • elevator
  • executive floor
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • smoking area
  • tours

Sports and Recreation

  • outdoor pool
  • pool (kids)


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Malay

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Hotel Description
The Klagan Regency Hotel is part of the 1Borneo Hypermall, set to become the largest lifestyle shopping mall in...see more The Klagan Regency Hotel is part of the 1Borneo Hypermall, set to become the largest lifestyle shopping mall in the area. All the rooms at the Novotel come with flat screen TVs and Internet access. The hotel takes care of its corporate travelers with three meeting rooms, a boardroom, as well as a business center. There are several malls, a street market, and handicraft market nearby. The Kinabalu National Park, a World Heritage site 90 kilometers from the hotel, is popular with visitors who opt to climb Mount Kinabalu. Try fusion cuisine at either of the restaurants at the hotel, or you can choose to dine in the comfort of your own room 24-hours a day. Maintaining high standards at all levels, The Klagan Regency Hotel will definitely make your stay a good one.
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1131)

Business travelers (244)

Couples (372)

Solo travelers (133)

Families with young children (207)

Families with older children (80)

Groups (95)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1131)
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Mercylla L. Solo travelers
Malaysia, November 23, 2015
not bad

location, foods, friendly staffs
it was nice. thank you Klagan Regency Hotel. I would like to recommend this hotel to those who seek for comfort, and a good location..
Ricarda H. Solo travelers
Germany, November 12, 2015
to far from the city center..
Choong P. Groups
Malaysia, November 05, 2015

Near shopping Mall, Near University Malaysia Sabah, Staff were excellent
It was good. The room were clean only a few thing that needed to be up-grade or repair. Breakfast were not bad but needed a lot of improvement.
rahul B. Business travelers
India, November 02, 2015
Good Location but no free parking

location near mall, high floors, internet in room
I was unlucky that I visited when they had just carried out a pest control, and hence there was a constant foul smell that I had to bear. That spoilt my otherwise pleasant experience at the hotel. Well located next to one borneo mall, you will get public taxis just outside, and importantly rates are written to all destinations at the taxi stand, so that helps however, if you drive by yourself, its inconvenient to find parking space, and every entry is MYR 6, thats quite steep. i didnt get time to use the well publicised pool and fitness center, so no comments on them.
Ahsan I. Business travelers
Malaysia, October 28, 2015

wai W. Business travelers
Malaysia, October 26, 2015
The Klagan Regency Hotel
Below average. No breakfast. nearest place for breakfast is far. Hotel will charge additional RM50 for breakfast.
Goh C. Families with older children
Malaysia, November 08, 2015

very near to one Borneo shopping center
Chun T. Business travelers
Malaysia, October 30, 2015
Response of staff too slow

bed, swimming pool, internet wifi
The remote control cannot access to TV, called to receptionist and they said their staff will come to check. While waiting two hours, nobody come to check it and need me go down to reception counter inform again then their staff came in to check in. Regarding their staff response too slow is not the first time, hope that their management can improve it.
Azzad A. Business travelers
Malaysia, October 17, 2015
Not worth the money

RM100 deposit for parking, poor breakfast, old
Poor stay. Overcharging for below average service/facility. No free parking connected directly or near the hotel. Free parking space which is not directly connected to the hotel, requires an RM100 deposit. Breakfast was disappointing. The stay was not incredibly bad. It is just that their price is exorbitant, when you can get better hotels nearby at a lower price.
Therese F. Families with young children
Malaysia, October 14, 2015
Relax and shopping. Nice retreat away ftom

Clean, friendly staff and parquet room flooring.
We enjoy staying at this hotel. There a lot of things can be done here. Swimming pool was great, shopping mall is connected to hotel and variety of food are within reach.

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