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The Klagan Regency Hotel

TB-00-01, 1Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia 88450 (Show on map)

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Formerly : 1Borneo Hotel
The Klagan Regency Hotel Kota Kinabalu - Hotel Lobby The Klagan Regency Hotel Kota Kinabalu - Lobby Entrance The Klagan Regency Hotel Kota Kinabalu - Classroom Style Meetings The Klagan Regency Hotel Kota Kinabalu - Meeting Room Pathways The Klagan Regency Hotel Kota Kinabalu - The Square Restaurant The Klagan Regency Hotel Kota Kinabalu - The Square Restaurant The Klagan Regency Hotel Kota Kinabalu - The Square Restaurant The Klagan Regency Hotel Kota Kinabalu - Play room for children The Klagan Regency Hotel Kota Kinabalu - Outdoor Pool The Klagan Regency Hotel Kota Kinabalu - Lobby The Klagan Regency Hotel Kota Kinabalu - Poolside Events The Klagan Regency Hotel Kota Kinabalu - Guest Room
Area: 1 Borneo Number of Rooms: 266
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
1053 reviews

Value for Money
7.4
Location
7.1
Staff Performance
7.4
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
6.7
All reviews (1053)
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Karen T. Couples Malaysia, March 8, 2015
adequately comfortable

great staff. comfortable bed. ok location
7.7
Good. No complaints. saw some ants n the aircon wasnt as cold as i would like it though
Khalida S. Business travelers Malaysia, March 6, 2015
Worthwhile short Business stay

Room was clean, location is good and staff are friendly
8.3
I have a short 1 night stay for business trip. It was a worthwhile stay and value for money. Room was clean and spacious. Location is right next to shopping mall so very convenient. A bit far from city centre but no problem if you have transport. Will come back again..
Eng C. Business travelers Malaysia, March 6, 2015
hotel need refurbish

Location, Convenience and reasonal price
6.3
Salinawati S. Business travelers Malaysia, March 4, 2015
pleasant stay

large room, close to shopping mall, eacy check-in check-out
7
pleasant stay
Lu W. Couples Malaysia, March 1, 2015
Easy access hotel

shopping mall, swimming pool, large room
6
Confused when get in to the lobby, there were no front service to attend you. Most of the staff were hiding in the room behind the counter. Have to wait until they were free to check you in. Would probably not come back to this hotel for future. The service were very poor.
Lim B. Couples Singapore, February 24, 2015
comfy stay

staff approachable, convenient and clean
7.3
gd experience but if only there r more complete toiletries like toothpaste as well as tooth brush etc etc
Wani W. Groups Brunei Darussalam, February 22, 2015
Best location in 1Borneo

Location
9
Checking in was a breeze however there were 2 things that we were not quite satisfied. 1. Only one room card given. 2.They have given me the wrong room. Took awhile to change rooms. I do however commend their very prompt action for every issues and requests that we raised.
Rosnan F. Business travelers Malaysia, February 17, 2015
1Borneo KK for travellers to relax

Location near Sepanggar, near amenities, reasonable rates.
7.7
Checkin staff only 1 person, not professional, no greetings, not confident, no smile, TV remote not functioning, took repair staff more than 30 minutes to attend after reporting twice to operator, room not provided w hand towels & coffee cups not cleaned on 2nd day however staff came after reporting. As 4star hotel room slippers not provided nor shoe polish. Overall lobby ambience not welcoming. Management need to redo & overhaul strategy.
Helena S. Business travelers Malaysia, January 11, 2015
pleasant stay

location/service/hygiene
9
pleasant stay,will definitely return
July H. Couples South Korea, January 8, 2015
It was nice staying

location, cleanliness, hospitable staff
8.7
The breakfast buffet was good and the staffs are all kind and warm. The biggest mall in Sabah was just next to the hotel so it was very convenient.

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The Klagan Regency Hotel Kota Kinabalu - Outdoor PoolThe Klagan Regency Hotel Kota Kinabalu - Hotel LobbyThe Klagan Regency Hotel Kota Kinabalu - Lobby EntranceThe Klagan Regency Hotel Kota Kinabalu - Classroom Style MeetingsThe Klagan Regency Hotel Kota Kinabalu - Meeting Room PathwaysThe Klagan Regency Hotel Kota Kinabalu - The Square RestaurantThe Klagan Regency Hotel Kota Kinabalu - The Square RestaurantThe Klagan Regency Hotel Kota Kinabalu - The Square RestaurantThe Klagan Regency Hotel Kota Kinabalu - Play room for childrenThe Klagan Regency Hotel Kota Kinabalu - Outdoor PoolThe Klagan Regency Hotel Kota Kinabalu - LobbyThe Klagan Regency Hotel Kota Kinabalu - Poolside EventsThe Klagan Regency Hotel Kota Kinabalu - Guest Room

Customer Reviews - The Klagan Regency Hotel, Kota Kinabalu

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