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The Kris Condotel

110/83-84 Moo 3, Bantao Beach, T.Cherngtalay, A.Thalang, Bang Thao, Phuket, Thailand

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Very good


based on 198 reviews

133 reviews in English

Value for Money
Staff Performance
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All reviews (198)
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James A. Couples United States of America, January 1, 2016
Dissatisfied, Put into a Construction Zone

Staff became very friendly, especially the restaurant workers. Location was convenient for beach and bar access. Rooms were laid out well.
1. We contacted Agoda 2 days prior to check in to ensure our 2am arrival was understood by the hotel. Agoda tried to call them while we were on the line but could not connect, so the rep promised to follow up and send us email to confirm. No email ever came but a request for survey did. 2. Arrived 2:30am after a 24 hr travel from LAX to Phuket, only to be greeted by a woefully undertrained night desk clerk who could not find our reservation. Exhausted, we pleaded for and got an open room not matching our reservation with the intent of fixing it with the day Mgr. 3. Fell asleep at 3:30am, woken by the day Mgr. banging on our door at 4am telling us we could not stay in the room because someone else had it at 6am. She said that they had just begun working with Agoda and that our confirmation was never received by the hotel, even though I produced a copy. I called Agoda using Skype and they called the hotel to quickly fix the problem. This should have happened 2 days earlier. 4. Woke up to discover that our section of the hotel was under serious renovation with all the units across the pool from us empty/gutted and workers walking around doing various jobs. Pool outside our patio had light construction debris floating in it. Got a picture of the construction guys sleeping in lounge chairs across from our room. We paid extra for a poolside room only to find ourselves in a construction zone. We identified a suitable poolside room that was empty and were told it was not available. Hotel Mgr offered another smaller room upstairs that was not suitable for us. 5. Restaurant staff was polite, kind and very friendly. Lobby staff warmed to us and tried their best to make us comfortable. Bottom line is that this section of the hotel should not be open until renovations are complete. We think a refund or credit is in order for our experience. We have pictures to show that our comments are not exaggerated. This place has great potential but is not ready for guests a
Stefan G. Families with older children Bulgaria, December 25, 2014

Staff, location, comfort
Everything was great! Quiet place, near to the beach, 3-5 minutes walk, helpfull staff, clear, good size apartments, pool, restaurant. Bang Tao beach is the best part in Phuket. I will stay there again, if I go back in Phuket. Highly recommend for everyone,
Kevin B. Couples Australia, November 25, 2014
Quiet & relaxing

Friendly staff, quiet location and comfortable bed
Paulo D. Solo travelers Peru, September 26, 2014
Relax stay

Nice rooms, nice hotel, relax stay
I went there alone and I had a good stay at the kris condotel. The room is very nice, the commodities are good also, you have a nice small but long swimming pool 15-20m where con can swim, if you practice this sport, you also have a tiny cardio gym, and a relaxing area with a pool table. The staff is really friendly and nice. The only negative thing is the location, you will require a transport if you wanna move around, specially if you wanna go to interesting places like Phuket town, Patong, and the nice beaches at the north part of the island. You will need a car or motorbike for that, but the staff in the hotel can help to arrange one for you for a good price. Overall a great medium budget place to stay!
Lynette C. Groups Singapore, September 14, 2014
Never again

Can't think of any.
Service of the staff was bad. Rooms were functional but not comfortable.
Naomi F. Solo travelers Australia, March 26, 2013
Large room w balcony but overpriced overrated

Large clean room with balcony, close-ish beach
Overrated and overpriced, not ideal for solo traveller, even though close to beach it felt like it was in the middle of nowhere and taxis expensive. Could do with a bar.
Romain K. Couples Malaysia, March 25, 2013
The hotel is just good as bedroom.

large room, big lcd tv with international channels and near pristine beach.
The road leading to hotel is under repair or construction. It is muddy but fortunately we rented a car, it will be messy if one needs to walk to the beach which is 200m away.
Kimmo S. Solo travelers Finland, March 8, 2013
tosi mahtava kokemus

Hotellin henkilökunta tosi auttavaisia,ystävällisiä ja siisteys
Kaikki asiat hoitui erittäin hyvin ja tosi mielyttävä kokemus. Suosittelen.
Helena M. Families with young children Estonia, March 1, 2013
nice hotel

nice japonese style
The Kris resort hotel is very nice place to stay near Pang Tao beach. Beautiful sand beach with different restaurants, caffes, hotels and shops is in a five minutes walking distance from the hotel. Hotel is clean, japonese style, service is very friendly and it has two big pools and a small pool also for kids. The place is quiet and deserves it´s stars.
Stephanie S. Solo travelers Australia, February 6, 2013
Nice hotel, little out of the way

Nice clean rooms, awesome bathroom
Overall stay was good, reception staff could have been a little friendlier but I've seen worse. Definitely head to surin beach instead of bang Tao...both are great bit surin a little nicer with more character on the streets. Pool could have done with a clean, I didn't once see anyone use it.
Travel tip: Surin beach for something more relaxed, or bangtao for something a little more upmarket & expensive
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