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The Kris Hotel & Spa

25 Ratchapatanusorn Rd., Patong, Phuket, Thailand 83110 (Show on map)

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Area: Patong Number of Rooms: 129

Recent customer reviews

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Pleasant

6.6

based on
7 reviews

Value for Money
8.0
Location
6.3
Staff Performance
7.1
Hotel Condition/Cleanliness
6.9
Room Comfort/Standard
5.7
Food/Dining
5.7
Solo travelers (7)
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Sharika N. Solo travelers Australia, September 12, 2012
The hotel staff were very kind

great rooms for low prices
6
i had a great time. If you want a simple room with great service this is the place for you.
Shopping Tip: bargin hard !!!
Michael H. Solo travelers Canada, April 28, 2011
Nice lobby and rooms but terrible hotel staff.

Fair size modern deluxe room.
5.7
The hotel staff were all very unpleasant. I have spent several months in Thailand and this is the first time i've ever had any issues with the service. The room occupancy was for 2 people but the staff rudely demanded 500 baht extra per night. After several embarrassing and heated discussions with the manager i decided to call Agoda to try and cancel my last few nights that i had prepaid for. I explained that i was a Canadian travelling in Thailand and did not feel safe and asked for their help. They said i could check out now and not get any refund whatsoever for the following nights that i had prepaid for online. Absurd. Every other guest in the hotel were from russia other than my friend and I who will not return. I would avoid this place at all costs and don't expect Agoda to ever help if you run into a bad situation while travelling in foreign countries.
Hotel Feature Tip: Ask to see their guest policy in writing so they don't try and scam you. The internet rates are way over priced compared to every hotel i've stayed at in Thailand.
Indah I. Solo travelers Indonesia, April 25, 2011
nice hidden gem

Clean spacious rooms, great breakfast, new and modern
8.3
this hotel is hidden away in an alley, away from the hustle and bustle but still very close to the beach (10min walk) and 15mins walk to bangla road (where all the hype is at) and jungceylon mall. the rooms are clean and spacious, with a mini balcony. not much of a view from my hotel room, but that doesnt matter since we're out of the room most of the time. great buffet breakfast, wide variety each day. nice friendly staff, although their english is not excellent, but they can still comprehend and always try to help out. nice and modern swimming pool. the hotel also provide beach towels-to-lend. a real value for the money, and i would stay there again if i go to patong next time.
Michael H. Solo travelers Canada, April 23, 2011
Comfortable Room, uncomfortable staff

Nice room, decent location
5.3
I booked the room for 2 guests but checked in alone. When i arrived with my second guest I was rudely asked to pay more. The manager didn't help much either. Very embarrassing to be confronted by the staff demanding more money. Will not be going there again.
Michael H. Solo travelers Canada, April 21, 2011
Decent room but difficult staff

Nice room, good location
5.3
The hotel staff were very difficult to deal with. I booked room for 2 guests but when bringing a guest with me they wanted to charge extra. I talked to the manager on several occasions explaining this and refusing to pay extra. They were rude and quite embarrassing. I won't be staying there again.
David T. Solo travelers Australia, April 6, 2011
Nice hotel - basic but nice.

Breakfast great. Small but nice pool. 5 minute walk to Beach Road
7.7
Nice hotel. Comfortable room with balcony and great value for money. Staff at front desk very helpful albeit limited grasp of english. By no means 5 star but would definitely recommend as is great value for money. And for all you worriers out there - it's located just 2 minutes from the Patong Hospital!! Nice fruit platter upon arrival and has everything MOST people could ever need No complaints from me
Alevtina N. Solo travelers Russia, May 27, 2014
Отель цена/качество

Персонал в лице Алисы , неплохие завтраки , хороший номер
8
У меня был номер делюкс поэтому самим Гомером я довольна , 2 душа и туалета , большая кровать , кондиционеры . Было одно но , постоянно приходилось вызывать техника по ремонту двери потому что дверь не открывалась , в итоге меня переселить , потому что дверь заклинило так что нельзя было открыть и пришлось технику лезть через балкон соседей в мой номер и открывать изнутри . До моря надо идти минут 10 и если честно другие пляжи ( ката и карон ) нам понравились больше . Персонал дружелюбный, спасибо Алисе что помогла с таси .
 

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The Kris Hotel & Spa PhuketThe Kris Hotel & Spa Phuket - Deluxe RoomThe Kris Hotel & Spa Phuket - Deluxe RoomThe Kris Hotel & Spa Phuket - Deluxe RoomThe Kris Hotel & Spa Phuket - Family RoomThe Kris Hotel & Spa Phuket - Family RoomThe Kris Hotel & Spa Phuket - Family RoomThe Kris Hotel & Spa Phuket - Family RoomThe Kris Hotel & Spa Phuket - Family Room-FacilitiesThe Kris Hotel & Spa Phuket - Family Room-Living areaThe Kris Hotel & Spa Phuket - Family Room-Living areaThe Kris Hotel & Spa Phuket - Family Room-BathroomThe Kris Hotel & Spa Phuket - Family Room-BathroomThe Kris Hotel & Spa Phuket - InteriorThe Kris Hotel & Spa Phuket - InteriorThe Kris Hotel & Spa Phuket - LobbyThe Kris Hotel & Spa Phuket - Swimming PoolThe Kris Hotel & Spa Phuket - Swimming PoolThe Kris Hotel & Spa Phuket - Swimming PoolThe Kris Hotel & Spa Phuket - Guest RoomThe Kris Hotel & Spa Phuket - Suite RoomThe Kris Hotel & Spa Phuket - Suite RoomThe Kris Hotel & Spa Phuket - Suite RoomThe Kris Hotel & Spa Phuket - Swimming Pool


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