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The Krystal Suites Service Apartment

Ground Floor Lobby Krystal Point Corporate Park, Jalan Tun Dr Awang, Bayan Lepas, Penang, Malaysia 11900 (Show on map)

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Formerly : The Krystal Suites Penang Hotel

The Krystal Suites Service Apartment Penang - Guest Room The Krystal Suites Service Apartment Penang - Guest Room The Krystal Suites Service Apartment Penang - Guest Room The Krystal Suites Service Apartment Penang - Bathroom The Krystal Suites Service Apartment Penang - Swimming Pool The Krystal Suites Service Apartment Penang - Swimming Pool The Krystal Suites Service Apartment Penang - Swimming Pool The Krystal Suites Service Apartment Penang - Fitness Room The Krystal Suites Service Apartment Penang - Fitness Room The Krystal Suites Service Apartment Penang - Coffee Shop/Cafe The Krystal Suites Service Apartment Penang - Exterior The Krystal Suites Service Apartment Penang - Exterior The Krystal Suites Service Apartment Penang - Meeting Room The Krystal Suites Service Apartment Penang - Meeting Room The Krystal Suites Service Apartment Penang - Meeting Room The Krystal Suites Service Apartment Penang - Guest Room
The Krystal Suites Service Apartment Penang - Exterior The Krystal Suites Service Apartment Penang - Guest Room The Krystal Suites Service Apartment Penang - Guest Room The Krystal Suites Service Apartment Penang - Guest Room The Krystal Suites Service Apartment Penang - Bathroom
Area: Bayan Lepas Number of Rooms: 86
Free Wi-Fi

Recent customer reviews

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Pleasant

6.3

based on
825 reviews

Value for Money
7.1
Location
6.9
Staff Performance
6.4
Hotel Condition/Cleanliness
6.0
Room Comfort/Standard
6.4
Food/Dining
5.2
All reviews (825)
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Mathieu B. Business travelers France, July 22, 2014
Wifi did not work, not very clean.

spacious suite
4.7
Wifi did not work for more than 24h and nothing was done to solve this or propose an alternative option. Cleanliness: dead cockroach in the bathroom.
Phooi C. Families with young children Malaysia, July 14, 2014
Not so clean hotel

plenty of restaurants, spacious room, car park provided
4.7
The room is spacious but cleanliness is an issue. You could see dirt and lizard droppings on the wall. The air-con is not well maintain and it took about an hour to get the room cool. Also, the air con is full of dust. Heating element inside kettle is rusty. In short the hotel is not well maintain throughout the years. The quality is dropping.
Wai Y. Families with young children Malaysia, July 13, 2014
it was ok

large rooms and convenient location
5.7
normal
Yen P. Groups Malaysia, July 12, 2014
Great stay

Spacious room, near airport, friendly staff
7.3
Great
Joseohine Y. Groups Singapore, July 3, 2014
Not comfortable & electrical items r not working

Staff is quite pleasant
5
Susatio H. Families with older children Indonesia, June 30, 2014
Very terrible

Cheap and cheaper hotel
4
I feel uncomfortable, dirty room, bath room to small, linen dirty, lobby to hot. Far from the city
Soon G. Business travelers Malaysia, June 26, 2014
Close to Queens Bay Mall

Spacious, close to airport and shopping mall nearby
4.7
Have no complains with cleanliness. Furniture is too old and rooms need to upkeep.
Lee P. Groups Malaysia, June 25, 2014
Comfortable..

Nice environment ,nice pool
6.3
Muhammad A. Solo travelers Pakistan, June 23, 2014
Very spacious and true value for money.

Near to airport, Spacious room and Neat and clean
5.3
I checked in late night at 11pm, when I switched on the AIRCON there was a water leakage, the worker come and checked air con did some thing and said it is okay now, after 5min it again started spilling water in room drop by drop. At 12 in night I asked management to do something and the response was let it be as it is. Few bad things for me there was no drinking water available and I have to fetch it from market. No muslim shower in washroom. No Qibla direction and prayer mat in room.
Rizal S. Families with older children Singapore, June 23, 2014
Poorly maintained

close to Queensbay Mall, cheap, spacious
4
The condition of the rooms are bad. Everything is old; laminate on cabinets are peeling off. Only one bathroom to be shared by possible 4adults+2kids occupancy. Carpeted flooring is grimy, no bedroom slippers given. Do not be fooled by the pictures that was probably taken 30 years ago. It's cheap but not good.

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Customer Reviews - The Krystal Suites Service Apartment, Penang

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