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2015
Excellent 8.4
Based on 1318 reviews

Agoda Verified Reviews

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Excellent



based on 1318 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.2
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.3

9.7 Nurhayati M.
Singapore
December 16, 2015
Fantastic service!
Location, service, cleanliness
This hotel has really great staff and service! Why? On one of the days there i went out for a half day rafting trip. When i got back around 4pm, less than 5 min later i received a call from the reception as they were informed by housekeeeping that i forgot to lock the safe deposit box! Can u imagine how panic i was! They hold the line while i checked my belongings all cash, passport and electronics were still intact and untouched. I was so thankfull. I have no idea how many times they tried to call me from the time i left at 8.30am until housekeeping came and till i got back at 4pm but im definitely so happy with their service and honesty. Reccommended!

9.3 Yin H.
Malaysia
December 15, 2015
Good!
good service'

9 Seng C.
Malaysia
December 13, 2015
Big spacious room in good location
Big room, good location, nice spread of buffet breakfast
Enjoyed my stay here. Was quite strategic and we had the beachview. Room was comfortable and spacious, staff was friendly. Only thing at night, there's some loud music from downstairs but was fine for us.

9.3 YUAN L.
Singapore
December 12, 2015
Good
service, location, hygene

8 Karen T.
Malaysia
December 10, 2015
GOOD LOCATION
CLEAN , GOOD SERVICE AND GOOD LOCATION
IS A WONDERFUL HOTEL WHERE NEAR TO BEACH AND GOOD STAFF

8.7 Jenny N.
Singapore
December 08, 2015
We would stay here again
Location, staff service, room cleanliness
The hotel location was very good and convenient - right along the Kuta beach, local food just downstairs (sup seafood at Bamboo Garden Cafe is the best), McDonald's, Pizza Hut, shopping mall, supermarket, Starbucks, 24/7 convenience stores and massage salons are minutes away. The staff were friendly and helpful. The room was clean and very comfortable. Would definitely stay here again.

5.3 Aznor A.
Malaysia
December 07, 2015
Overrated
Location
Not worth it

5.7 Aznor A.
Malaysia
December 07, 2015
Overrated
Location
Not worth it

8 Sutedjo H.
Indonesia
November 30, 2015
Beach as the bedroom window
beach, food and location
In general is very nice and close to the edge of the beach bustle

9 Rosnan F.
Malaysia
November 29, 2015
Location Fantastic
Location, Comfort, Cleanliness
The overall stay was pleasant, nice & spacious room with beautiful sunset view from the top of the building. However the reception was a bit unpleasant as the room was not ready with the excuse that the tenant requested a late check out whereas the room was already pre-bbooked & paid for. All other rooms are fully booked. In such situation the request should have been rejected in the first place which eventually caused great inconvenience to the incoming tenant. First impression negative.