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2015
Excellent 8.4
Based on 1317 reviews

Recent customer comments

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Excellent



based on 1317 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.2
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.3

jenn W.
Malaysia
November 22, 2015
Great location
Good location, nice staffs, clean room. Love to go back again
Good

FAUZY M.
Indonesia
November 22, 2015
No lobby suitetable for parking and deliver
Just for sleeping only
Just for sleeping no landscaping no place for relaxing

Olivier L.
France
November 22, 2015
Great
Great location, room and service
Excellent

Tan M.
Malaysia
November 20, 2015
Great Stay at Kuta Heritage
Staff attitude, Room & Clealiness
Excellent!!!

James C.
Indonesia
November 18, 2015
Nice hotel where the Kuta beach is right in front.
Location, friendly staff, and the pool on the rooftop overlooking the beach.
Have a very pleasant stay there.

Clarence C.
Singapore
November 16, 2015
Disappointing stay!
location, service and cleanliness.
I was disappointed by the food, low pressure water in the shower as well as lobby on the first storey instead of ground floor. Swimming pool was small and dirty. Rooms had no view. Overall decent place to stay in but next time would try others instead.

JianHui O.
Singapore
November 15, 2015
Pleasant 5stars hotel
their service is excellent, clean and comfortable room, ideal location
We spent 3nights at The Kuta Beach Heritage Hotel and it is definitely a pleasant and memorable stay. The staffs are nice and prompt in their services and the room is big and clean. The daily breakfast buffet is awesome too! The hotel is just directly opposite the beach, and beach towels are available upon request. It is also walking distance from the shopping mall and fastfood restaurants.

ABDULAZIZ T.
Saudi Arabia
November 09, 2015
Normal hotel
Staff
The hotel is very normal not like we see in the website the part view on the beach and balcony is very very bad and we can see view of rats eating when look down on the roof from balcony that's make me shocked, !!!!

Herman R.
Singapore
November 09, 2015
Good
Big bed, location and staff

Ken W.
Australia
November 06, 2015
Nice but didn't like using lifts all the time as s
Room, service, location
Ok nice but a bit closed in