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2015
Excellent 8.4
Based on 1358 reviews

Recent customer comments

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Excellent



based on 1358 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.3

Sienny W. from Indonesia
Families with young children
Stayed one night in December 2015
Clean and elegant
Comfort bed, great interior and cleanliness
Reviewed December 26, 2015

Maria C. from Philippines
Couples
Stayed 3 nights in December 2015
Very Clean Hotel
Very good receptionists, clean rooms, near the beach!
Our room was better than we expected. The receptionists are available 24/7 and very polite. My hubby and I appreciated their special note placed on our bed just to let us know that we can settle our account before the day of check out for lesser hassle. We appeciated also the reminder on the terminal fee we'll be paying in the airport (they answered our questions just before we asked them). The hotel is just in front of the beach and soooo near the mall, stores and restos!
Reviewed December 23, 2015

Soon L. from Malaysia
Groups
Stayed one night in December 2015
Prepare some vegetarian food
Hospitality
Nice n comfortable
Reviewed December 23, 2015

Luke B. from Aruba
Couples
Stayed 2 nights in November 2015
amazing views
great location, amazing views, big modern rooms
Reviewed December 21, 2015

Yoon C. from Malaysia
Solo travelers
Stayed 2 nights in December 2015
Comfortable Hotel at Strategic Location
Location. Cleanliness. Responsiveness.
Located strategically along Kuta Beach - with abundance choices of shopping and food.
Reviewed December 20, 2015

Yee C. from Hong Kong
Solo travelers
Stayed 2 nights in December 2015
valuable hotel in Kuta
near Kuta beach and main shopping malls, nice room design, nice and helpful staffs
Reviewed December 17, 2015

YEW L. from Malaysia
Couples
Stayed 3 nights in December 2015
Good hotel
Room
Comfortable
Reviewed December 17, 2015

EDWARD K. from Indonesia
Business travelers
Stayed one night in December 2015
Good location hotel with nice room
Bed, room, location
Reviewed December 16, 2015

Nurhayati M. from Singapore
Families with young children
Stayed 7 nights in December 2015
Fantastic service!
Location, service, cleanliness
This hotel has really great staff and service! Why? On one of the days there i went out for a half day rafting trip. When i got back around 4pm, less than 5 min later i received a call from the reception as they were informed by housekeeeping that i forgot to lock the safe deposit box! Can u imagine how panic i was! They hold the line while i checked my belongings all cash, passport and electronics were still intact and untouched. I was so thankfull. I have no idea how many times they tried to call me from the time i left at 8.30am until housekeeping came and till i got back at 4pm but im definitely so happy with their service and honesty. Reccommended!
Reviewed December 16, 2015

Yin H. from Malaysia
Couples
Stayed one night in December 2015
Good!
good service'
Reviewed December 15, 2015