arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Excellent 8.4
Based on 1340 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 1340 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.3

Errol W.
Australia
October 20, 2015
Will be back to stay every time we go back.
bed size. breakfast selection best ever. location opposite the beach .
We have been to many places in Bali but will not be staying anywhere else from now on. Thank you for a very nice stay

Cherry T.
Thailand
October 20, 2015
Nice comfortable and perfect location
Bed cleanliness good location
The room is a little bit small and the hotel doesnt have much area but the rest is perfect. The reception named IWAN is the best reception that i have ever met

Jaeho L.
South Korea
October 18, 2015
Reasonable price
Good location for trip in busy traffic area. but if your trip is for relaxation I do not recommend Kuta. The hotel is friendly and nice.
It is just okay

Khairunnisa M.
Malaysia
October 16, 2015
Awesome Posum!
Location, Staff and Cleanliness
Awesome! Everything was great!

Stella S.
Singapore
October 15, 2015
Great hotel. Great staff.
Staff friendliness. Room cleanliness. Location.
The hotel is great and I would definitely recommend it to anyone going to Bali! The staff's service was immaculate - lots of smiles and politeness. Very helpful when there were problems. My family and I stayed there for 3 nights and there were no problems at all. The location is also great because it is right smack in the hustle and bustle of Kuta. Kuta beach is just across the street, and lots of small shops around the areas. Major malls are just a walk away. The hotel even offered me free airport pick up, which I appreciated. The breakfast was also very good. Wifi signal in the room was good enough for me to stream youtube videos and upload photos without a hitch. All in all, I am very impressed and will definitely come back again!

Chunming Z.
China
October 13, 2015
Nice location & sunset
Location, Seaview, Rooftop swimming pool
Generally very happy and hotel staff are very polite. The rooftop swimming pool does not have lots of users so it is nice to hang on there. The breakfast is also at rooftop next to the pool. Both offers fantastic sea views! The only thing is that my room is facing main street which is still very noisy in late evening. I was waked up by the noise at night once despite had a tired day.

Wei G.
Singapore
October 12, 2015
Convenient location
Location, view, price
Overall good experience, staff is friendly and good security. Hotel food is below average, can be better for the price paid. Will consider to stay again if have promotion.

Nick K.
Malaysia
October 12, 2015
Kuta Beach Heritage Hotel
The Staff, The Location, The View from the Rooftop Pool
extremely friendly staff and transporters that helped me out despite the many problems I faced with my bank. I love how humble everyone in this hotel is.

Celina L.
Singapore
October 12, 2015
Lovely stay, recommended!
Nice spacious room, great location, lovely pool area and beach view
It was a great stay, staff was very polite and friendly, hotel is right opposite the beach, room was very spacious, clean and I liked the concept of a seperate toilet and bath area. Pool area was lovely, great to catch the sunrise and sunset while chilling by the pool. Variety of food for breakfast was good, but restaurant area was non-aircon and it can be very hot with the morning heat streaming in.

David L.
Ireland
October 11, 2015
Amazing hotel
Breakfast selection was amazing. Pool was fantastic. Hospitality was brilliant.
I highly recommend Kuta Beach Heritage Hotel. My girlfriend and I were treated really well, staff were so kind, they even made lovely swans/dogs from our towels and left them on our bed. Breakfast choice was fantastic, doesn't matter where in the world you are from you will find something you will like. Best location for beach/bars/shopping and probably best value too. Will certainly go back