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Excellent 8.4
Based on 1317 reviews

Agoda Verified Reviews

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based on 1317 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.2
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.3

8 Doreen K.
September 20, 2015
Modern and centrally located hip hotel
Clean, easily accessible n beautiful room
Very satisfied with the room n services rendered by the staff. Food need to be improved. May want to take initiative to organize some tour to further up Bali at attractive rate

9.3 Brian E.
September 19, 2015
A real gem!
Value for money! Friendly helpful staff and beautiful decor. Well appointed rooms in every way.
Fabulous stay, made even more so by the friendly, mist helpful staff. They go the extra mile to make sure everything is just perfect! Thank you.

9.7 elena P.
September 19, 2015
close but not on the beach ((( good price for 5st
ocean view , good service , real 5 star

7.7 FIN J.
September 18, 2015
Great hotel!
clean, good location & friendly staff

9 Chia-Yuan W.
September 18, 2015
Great location and guest room
Service, location, room.
I recommend you to stay in this hotel.

September 17, 2015
good location
good location, clean, nice

9.7 Pang Y.
Hong Kong
September 14, 2015
Great hotel with great location
location, cleanliness, Comfortable
Kuta Heritage Hotel is a very convenient place to stay. Very close to Kuta Beach and Kuta Square. Beachwalk is just within 5 min walk.

9 Rachael N.
United Kingdom
September 14, 2015
Very Good
The friendly staff, the cleanliness, quiet inside.
we were worried on arrival due to the busy and noisy location. When we got inside, the hotel was very quiet. One can not hear any noise from outside. It was really amazingly peaceful and calm inside. Even the pool area was quiet. We had a small issue with the 1Million Indonesian money we were asked to deposit on arrival. I think it would have been better if the hotel added this on their website..just to prepare travellers. Luckily the gentleman was kind enough to let us off and he gave us an option to pay cash in case of any purchases during our all worked out well. The staff are the most friendly people we have met during our travels in Asia. Genuinely smile, greet and very helpful. Excellent experience. As non-smokers, we had to move when eating as most people around the pool were smoking..maybe the management should put a smoking and non smoking zone around this area to try and protect the non smokers. I highly recommend Kuta Beach Heritage and it's truly a 5*..loved it. For the friendly staff, cleanliness, security and quiet indoors, I would come back. Thank you Kuta Beach Heritage for being good hosts. We are grateful.

8.7 samantha L.
September 14, 2015
location, value, facilities
great experience!!

9.3 Raymond G.
September 14, 2015
staff, location, pool
Winner winner chicken dinner