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Excellent 8.4
Based on 1341 reviews

Recent customer comments

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based on 1341 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.3

Pang Y.
Hong Kong
September 14, 2015
Great hotel with great location
location, cleanliness, Comfortable
Kuta Heritage Hotel is a very convenient place to stay. Very close to Kuta Beach and Kuta Square. Beachwalk is just within 5 min walk.

Rachael N.
United Kingdom
September 14, 2015
Very Good
The friendly staff, the cleanliness, quiet inside.
we were worried on arrival due to the busy and noisy location. When we got inside, the hotel was very quiet. One can not hear any noise from outside. It was really amazingly peaceful and calm inside. Even the pool area was quiet. We had a small issue with the 1Million Indonesian money we were asked to deposit on arrival. I think it would have been better if the hotel added this on their website..just to prepare travellers. Luckily the gentleman was kind enough to let us off and he gave us an option to pay cash in case of any purchases during our all worked out well. The staff are the most friendly people we have met during our travels in Asia. Genuinely smile, greet and very helpful. Excellent experience. As non-smokers, we had to move when eating as most people around the pool were smoking..maybe the management should put a smoking and non smoking zone around this area to try and protect the non smokers. I highly recommend Kuta Beach Heritage and it's truly a 5*..loved it. For the friendly staff, cleanliness, security and quiet indoors, I would come back. Thank you Kuta Beach Heritage for being good hosts. We are grateful.

samantha L.
September 14, 2015
location, value, facilities
great experience!!

Raymond G.
September 14, 2015
staff, location, pool
Winner winner chicken dinner

Yueh S.
September 09, 2015
Good location!
Good location, good breakfast
The location is good, very convenient in Kuta. Breakfast had much styles to chose. The hotel workers all nice to guests. The pool is small, but the vgiew is great. I travel with my parents-in-law and my baby, there provided baby cot in my room. I will definitely choose to stay here again!!

subong L.
South Korea
September 08, 2015
location, meal, comfortable linen

Anastasia S.
September 07, 2015
The superior room was so nice!
location, pools

Teng H.
September 06, 2015
Great location value for money!
location, friendly stuff and comfort room
Great Location near by shopping center and right in front of Kuta beach. Great breakfast and i love the bath tub in the room! Swimming pool have a great view of Kuta beach. Relaxing stay at this hotel and value for money!

Ricky A.
September 05, 2015
Awesome Stay with Kuta Beach Heritage Hotel
Super good location ,friendly staff , awesome view of Kuta beach.
Me and my girlfriend went to stay at Kuta Beach Heritage Hotel early September. Due to unforeseen circumstances, we have to book another flight and check in on the next day. I gave hotel a call and they arrange airport transfer for me immediately. Upon arrival, we were quite happy that the hotel upgrade us to suite facing the beach for free as we have miss out on 1 night of stay. The location is excellent with friendly staff and food that is very near the premises. No worries about getting hungry in the middle of the night as there are convenience store and food market just beside that operate till late. Breakfast was also awesome and I will say we couldn't ask for more from this hotel. Thumbs up !

Erin D.
United States
September 04, 2015
An escape from the hostel
Air con, cleanliness and noise level
So peaceful and relaxing!