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Excellent 8.4
Based on 1317 reviews

Recent customer comments

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based on 1317 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.2
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.3

10 Eric B.
August 05, 2015
Great hotel on the beach front in Kuta
Location, great room, perfect pool area and execellent breakfast
Great stay at Kuta Beach Heritage Hotel. Located at the nice end of Kuta beach and the best area for surfing and swimming. Excellent service at this hotel. We received a better room than booked. Staff were extremely friendly and gave perfect service. Nothing seemed too much trouble. The breakfast buffet was amazing and better than I expected. Location to the beach is perfect if the beach is your main focus. I have an eye for detail and I recommend this hotel highly based on the experience we had and being great value for money.

8.3 wai L.
August 05, 2015
comfortable room in good location
location, comfort & view
It was a great stay in the hotel. room is spacious and bed is comfy. Location is right opposite Kuta beach and there's no need to worry that there is no food or taxi services. Highly recommended.

10 Maciej C.
August 03, 2015
Excellent stay
Location, Pool, Room
I read alot of reviews that this hotel is not as good but I had a wonderfull time. To my knowledge its managed by Accor and at least to my experience that always guarantees a certain level of service. The room and its bed was to my suprise very big, I liked its modern decour as well as the bathroom (2 sinks so my GF was happy). The pool is wonderfull overlooking the Kuta beach and the drinks and food is at a good price. The location is right next to the beach, the entertainment is not far away, we liked to walk.

8 Gemma C.
United Kingdom
August 03, 2015
Good Location
Pool View Cleanliness
Very nice hotel with a great pool and view! Staff were helpful and it's on the strip in Kuta. Only downfall, no view from room.

9.3 Anwar K.
August 03, 2015
Location, friendly place

9.3 Janitra T.
August 01, 2015
Best place to stay
Location, room, clean

8.7 Abdulaziz A.
Saudi Arabia
August 01, 2015
location, staff and very very clean
the best hotel in kuta

7.3 Joseph L.
July 30, 2015
Good location
Location, location, location

9.7 Patsy G.
New Zealand
July 29, 2015
So cheap for value
Big rooms, food, pool
Best place we stayed by far and price was so fair. Will come back again.

6 Lawrence T.
July 26, 2015
Nice for this hotel !
People , spa , swimming pool