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Excellent 8.4
Based on 1318 reviews

Recent customer comments

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based on 1318 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.2
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Staff Performance 8.4
  • Value for Money 8.1
  • Food/Dining 7.3

Siew S.
June 29, 2015
So So Hotel
Location is good (near by Hard Rock cafe), Roof top swimming pool is nice view, Convenience

Then H.
June 28, 2015
location of the hotel is very close in Kuta
the staff of the hotel is very friendly, clean room, close to the beach.
The hotel is clean, the location is near the heart of Kuta beach, Beach walk. Nice bed and clean bathroom. The room is comfort and sound proof. Suitable for family with children, because very near to the beach if you want ti swim in the beach.

Yap L.
June 28, 2015
Comfortable Night that been staying here..
Fantastic Pool

Irwan G.
June 27, 2015
One of the best hotel in Kuta
Just in front of kuta
Great hotel in Kuta. Nice rooftop restaurant and swiming pool as well. The parking is a bit difficult as it's below KutaBex. But overall it's a nice hotel.

joice W.
June 26, 2015
Good location&bfast, but can hear your neighbour
Location, bfast, location
We can hear our neighbor chat late at night....

Kek L.
June 24, 2015
Great location with comfort room design
Just opposite the Kuta beach, A bit pricy compare to the rest hotel located near to the beach, Good breakfast
Stay 2 nights in this hotel. happy to stay again.

Chin E.
June 23, 2015
Location and location
Location is good,

Hong Kong
June 22, 2015
Birthday in Bali - Kuta Beach
close to Kuta Beach, staff is nice, comfortable room
It was my birthday when I arrived Bali and we stayed in Kuta Beach Heritage Hotel for the first night. The hotel arranged transport pick up from airport. The driver and hotel staff were very nice. Hotel sent us a birthday cake and feel very warm. One point I think the hotel can improve. Because after the stay we moved to outer island and we wanted to leave the luggage in the hotel. But the hotel policy did not allow to leave suitcase if we are not coming back for another stay. I think this is fine but if the staff can give some advice (or just tell us it is very common and no hassle to go to island with luggage), we will feel better instead of worrying about the luggage for the whole night...

Wayne S.
United Kingdom
June 21, 2015
Reception terrible
Location rooms pool
The hotel was very nice, but the check in process was terrible we didnt get our room till gone 4 oclock pm wIting around for hours with young baby and disabled old man it was disgusting when i complained the front desk staff just laughed very nice attitude

Adel A.
Saudi Arabia
June 19, 2015
Good location nice staff cleaneese
Staff food and location
It was very pleasent stay i love it the staff very frindley helpfull ,, location just beside every thing u need the cleaness is 100%.. Defenatly am going to stay here at my next visit to bali..