Back to hotel info

Excellent 8.4
Based on 1359 reviews

Recent customer comments

Filter by traveler type

based on 1359 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.4
  • Value for Money 8.1
  • Food/Dining 7.3

Yoas Y.
July 25, 2015
Comfortable Hotel
Cleanliness, Clever staff, Good Location
My stay at The Kuta Beach Heritage is one good experoence in hotel from all of my travels. So I mean it will have a good rating and maybe can goive some promo in holiday seasons, like free breakfast or something else. Thank you.

Mina S.
July 24, 2015
Great loaction
Location, value for money, cleanness

Tianli Y.
United Kingdom
July 20, 2015
Pleasant hotel with the best location for Bali
Staff, Location and Price
One word - Excellent.

Suntoshin N.
South Africa
July 20, 2015
Excellent Service and Location
Friendly staff, excellent location and spacious facilities
Bali is a fantastic destination and The Kuta Beach Heritage Hotel made my holiday even more enjoyable with their friendly and very helpful staff, excellent rooms, magnificent pool area and their overall attention to detail. I will definitely be going back. THANK YOU!!!

Suntoshin N.
South Africa
July 20, 2015
FUNtastic Experience for Bali First timer
Friendly staff, centrally located and

david M.
July 19, 2015
wonderful family leisure
location, access, room cleanliness
it was wonderful staying

John H.
July 19, 2015
Poor service, lousy shower, dodgy driver
Beds comfy
The hotel layout is really annoying. You need a security swipe to get the reception area so you have to wait for someone to go up in the lift when you arrive. The view over the roof below the room is filthy, there's rubiah all over it and it smells. We needed a driver on departure so the hotel arranged it for us. He turned out to be a scammer, with his fee going from 500000 to 700000. He also tried to book us on a boat for the gilis for 600000 return, then tried to change it to 600000 each way. Be careful!

Jie C.
July 18, 2015
Will come back again
Excellent location facing Kuta Beach, Value for Money and Courteous Staff

Phaik L.
July 17, 2015
Good location and clean hotel
location, clean, friendly staff
The best thing about it will be the location, it is so near to all the places that you want to visit in Kuta. Everything is good with comfortable room, free strong wifi, cable TV, hot showers, complete toiletries, and separated shower room and toilet (personal preference). The only thing I would complain is the bed, I think maybe the mattress is a bit old, so it sunk in the middle of the bed.

Edy T.
July 17, 2015
Small Pool
Big twin bed, good our family with young children