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The Landmark Hanoi Hotel

19 Nguyen Van To Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam 10000

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560 reviews

356 reviews in English

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Staff Performance
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All reviews (560)
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Franc O. Solo travelers Slovenia, January 26, 2016
I do not now what good
not anything just freindly good staff
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Samantha T. Couples Canada, January 18, 2016
Good hotel

Location, price, comfort
Good little room, only had window into hallway but this didn't bother us. Clean room, hot water.
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Ashfaqur R. Couples Canada, December 18, 2015
it is a basic hotel

breakfast, location and quiet location
Toilet needs to be fixed for shower. It was difficult to take shower.
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Nguyen T. Couples Vietnam, December 6, 2015
Good Place

Good Place, Great View, But Noisy
Good things: Very good location Great view over the balcony from 6th Floor (it's deluxe room) Good Staff Beautiful room Parking zone for my motorbike Not good things: Shower always on if you use hand shower Old and narrow bathroom/toilet Noise from a room from nearby hotel. This hotel is next to another hotel. All the night, I heard a voice over the wall, saying vietnamese which you can translate like "comon, comon". The voice was so soft so I think she must be saying while sleeping. I hope the next time I stay, I will not hear that voice again, otherwise it will be really scareful. Breakfast is so so, not so good, not so bad.
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Rashida M. Solo travelers United States of America, December 5, 2015
No value for the money

Location, breakfast and laundry service.
The beds were very hard, the shower flooded in both rooms I was in and the Internet was spotty.
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Lorenza C. Couples Italy, December 3, 2015
Great location but smelly bathroom

Location, breakfast, staff
We spend 2 nights in this hotel. The location is perfect and the rooms were quiet. Breakfast was also good, you could choose from a small menu (fried eggs, omelette etc..) + buffet (fruits, vegetables, bread, jam). The first time we were in Landmark we had a Standard room (it was okay, but the bathroom was too smelly!) The second time we had a superior room and that was a very good one (big, comfortable bed and a nice and clean bathroom). Laundry service was a bit expensive (2usd per kilo), but they were very fast and the clothes had a very good smell after it!
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Catherine S. Groups United Kingdom, September 17, 2015
Receptionist told us The Landmark was overbooked

Receptionist helped us find a better hotel. Good loctaion.
When we arrived receptionist told us the hotel was over booked and we were shipped off to another hotel despite our complaints. The other hotel was no where the same standard as The Landmark and the rooms smelt terrible. The maid walked into our room at 9.30am without knocking catching me naked asleep on the bed. Staff very kindly halped us find a sister hotel that was incredible (The Calypso Suites) but wouldn't book with the Landmark again.
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Hassan M. Couples France, September 10, 2015
Great little hotel

great staff, good location, great value
Look small outside but room is at decent size. Room is clean and has everything we need. Breakfast is good when staff are so friendly and helpfull. Good location for walking to other tourist sites. More than what we expected.
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Xue T. Groups Malaysia, August 17, 2015
Friendly staff , clean

The staff is friendly and helpful. It is clean.
It provides us the information we needed for the sleeping bus and halong bay. They also provide us place to keep our bigger luggage there and shower even after 2 days we checked out and back from Halong Bay. Besides that, I reached the hotel kind of late like around 10 or 11pm, they still gives us a warm welcome and give us a free upgrade for 2 days ( I stayed here for 3 nights ). They do help us to rent the bike and you can actually get most of the information you need at the reception counter! It was a great stay for me and my friend!
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Maliwan T. Groups Thailand, July 25, 2015

Staffs are professional,hotel is clean and fair price.Love it
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