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The Landmark Hanoi Hotel

19 Nguyen Van To Street, Hoan Kiem District, Old Quarter, Hanoi, Vietnam 10000 (Show on map)

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Area: Old Quarter Number of Rooms: 30
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
539 reviews

Value for Money
8.8
Location
7.9
Staff Performance
8.7
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.7
Food/Dining
7.8
All reviews (539)
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Wai Y. Groups Singapore, April 30, 2015
Good value, but not the best deal

Staff spoke good English, responsive to requests, rooms were clean,
6.3
We booked 2 nights, and were offered an upgrade on checkin. But staff didn't tell us the upgrade was for 1 night only, and moved our belongings when we returned from our day out. That was a shock to us. Luckily, we had packed our belongings n locked our bags before heading out.
David M. Couples United States of America, April 28, 2015
our stay

1. staff 2. clean 3. walking distance to many places
9.3
We stayed here twice....with a break between the 2 bookings when we went on a 4 night trip to Sapa. Even with us being gone for 4 days, they kept our luggage for us between the 2 bookings. On the 2nd leg of our stay with them, we left for a 1 night tour on Halong Bay and even though we didn't stay with them after the Halong Bay tour (we were flying out the next am early and needed to be closer to the airport), they still agreed to keep our luggage until we got back again. Very very helpful to us. The staff is ALWAYS ready to help you....they jump up to open the main door for you every time we came and went. The breakfast had a wide variety to choose from and was very good. We had 2 different rooms, both were very comfortable and of good size with 2 chairs and a table. The first room we stayed in did have some mold by the shower, but it was in an area that was hard to get to....there was about a 3 inch space between the shower enclosure and the wall that was pretty impossible to get to (poor planning when they were building the hotel or remodeling) That is why we rated the cleanliness a 4. The 2nd room we stayed in had no mold issues at all. The locations is wonderful....we walked all over the Old Quarter with no problems. The wifi decent, plenty of hot water, the A/C worked well. We would definitely recommend this hotel.....
Sunam P. Business travelers South Korea, April 14, 2015
Nice Hotel

Nice staff
9.3
They are frendly and nice staff and keeps cleanness.
Philip S. Solo travelers Australia, April 6, 2015
v

Very knowledgeable staff with good tourism connections
9.3
This is my third time at the Landmark. It's on the edge of the Old Quarter and the traders in the street are very nice. I've stayed at other hotels in Hanoi, however this is the best value for money and service.
Kuno M. Business travelers Germany, March 26, 2015
Central Hanoi

Friendly staff who tries hard to help
7.7
Convinient
Sunam P. Business travelers South Korea, March 11, 2015
Recommendable

Cleanless
9.3
Nice and cozy Hotel. Though the Hotel is a little old, all the others such as nice staff, good food, etc. can cover this.
Dean R. Families with young children United Kingdom, February 18, 2015
review

room breakfast
8.7
good
Kevin D. Couples United Kingdom, January 13, 2015
great value

staff staff staff
9
We had a nice stay at the Landmark Hotel. The staff are fantastic and nothing was too much trouble for them. It is a clean and comfortable hotel and well positioned to see the city attractions.
Franklin B. Couples Philippines, January 13, 2015
A decent hotel in Hanoi

I like the cleanliness, buffet breakfast and style of the room.
7.7
We only booked two nights on this hotel and left our bag for two three nights since we booked for our Halong and Sapa tour. Everything was going really well on our stay until our last day in the hotel. We asked the receptionist to quote us the price for the taxi going to the airport and was advised that it was 17 USD or about 340000 VND. We also paid 10000 VND initially for our water. However, when another receptionist took over (the one who could not speak fluent English) we were quoted with 18 USD and 15000 VND for the water. It is not much but I have high respect for honest persons which is very rare in Hanoi. Overall, me and wife still enjoyed our stay in the hotel.
Adam S. Couples United Kingdom, January 3, 2015
Great hotel in great location

Location, cleanliness, staff
9
Perfect starting point to see Hanoi

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The Landmark Hanoi Hotel Hanoi - RestaurantThe Landmark Hanoi Hotel Hanoi - BathroomThe Landmark Hanoi Hotel Hanoi - SuperiorThe Landmark Hanoi Hotel Hanoi - DeluxeThe Landmark Hanoi Hotel Hanoi - StandardThe Landmark Hanoi Hotel Hanoi - BalconyThe Landmark Hanoi Hotel Hanoi - SuperiorThe Landmark Hanoi Hotel Hanoi - DeluxeThe Landmark Hanoi Hotel Hanoi - DeluxeThe Landmark Hanoi Hotel Hanoi - StaircaseThe Landmark Hanoi Hotel Hanoi - FamilyThe Landmark Hanoi Hotel Hanoi - SuiteThe Landmark Hanoi Hotel Hanoi - SuperiorThe Landmark Hanoi Hotel Hanoi - FacilitiesThe Landmark Hanoi Hotel Hanoi - Hotel LobbyThe Landmark Hanoi Hotel Hanoi - Balcony/TerraceThe Landmark Hanoi Hotel Hanoi - FacilitiesThe Landmark Hanoi Hotel Hanoi - FacilitiesThe Landmark Hanoi Hotel Hanoi - FacilitiesThe Landmark Hanoi Hotel Hanoi - Food and BeveragesThe Landmark Hanoi Hotel Hanoi - Guest Room

Customer Reviews - The Landmark Hanoi Hotel, Hanoi

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