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About The Langham Auckland Hotel

Description

Voted three times to be the Best Hotel is New Zealand, The Langham Auckland Hotel is located in the city center. The hotel’s 409 enchanting rooms, including 47 Club Rooms and 16 luxurious suites, are spread across 10 floors. All guestrooms are stylishly furnished with contemporary décor to guarantee a comfortable stay equipped with all the modern facilities and comforts. The property is very close to key motorway access points, making airport transfer convenient. Parks, shopping centers, cafes, the Auckland Museum, the Art Gallery, and the waterfront are all within walking distance. Guests can travel around the central business district in the hotel's complimentary inner city shuttle service which operates daily. The Langham Auckland Hotel is a popular leisure, business, and event option for local and international visitors.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • swimming pool
  • hot tub
  • outdoor pool
  • indoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • babysitting
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Chinese (Cantonese)
  • French
  • German
  • Hindi
  • Spanish
  • Thai
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Policies

Child and extra bed policy
Children 0-2 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 130 NZD
Breakfast Charge (when not included in room rate): 39 NZD
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.5 Km
Distance to Airport: 25. Km
Internet Usage Fee: 25 NZD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 10
Number of Restaurants: 3
Number of Rooms : 409
Parking Fee (per day): 40 NZD
Time to Airport (Minutes): 30
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Recent traveler reviews

Filter by traveler type
All reviews (238)

Business travelers (57)

Couples (115)

Solo travelers (38)

Families with young children (17)

Families with older children (6)

Groups (5)

Excellent
8.4
Hotel Condition/Cleanliness
8.7
Facilities
8.2
Location
8.2
Room Comfort/Standard
8.7
Staff Performance
8.8
Value for Money
8.1
Food/Dining
8.1

10 Cynthia N.
United States of America
May 24, 2016
Great experience
Beautiful hotel with lovely staff. I love the pink but that takes you downtown.

10 julie E.
Australia
May 14, 2016
great hotel
Was one of the best hotels we have every stayed in, and we have been to lots around the world. Staff were amazing and so was the food. Room was beautiful

6 Seng G.
Singapore
May 09, 2016
Hotel with good facilities
The room is clean and has all the amenities. But it's pretty obvious the interior is bit old and needs some refurbishment.

9.6 Eddie K.
Australia
May 07, 2016
Reasonably priced for a 5 star hotel
Good brand reputation. Room decor done in the traditional Langham style, which does not appeal to everyone. Good service provided. Room was clean but could benefit from some minor touch ups. Slept well at night. Air conditioning was OK, but couldn't get it as cool as I'd like it. Free shuttle bus to/from the city centre. Breakfast and dinner at Eight was decent.

6 Jian C.
Singapore
May 03, 2016
Good location marred by dirty hotel baths/toilet
External and reception appearance of the hotel demonstrate that looks can be deceiving. Positive: 1. Good staff reception, helpful in providing directions and maps and recommendations. 2. Appearance of the hotel. In the main foyer/reception areas, this hotel at first glance looks the 5 star hotel it declares itself to be, however the rooms on the other hand have PLENTY of room for improvement (which will be further down my review) 3. Facilities: Good access to the spa/gym and location of the hotel is in prime territory, close to the CBD and plenty of attractions in walkable distance. Free fast wifi and plenty of power-points available. Negatives: 1. Cleanliness. If I had to decide on whether to stay in a hotel, cleanliness would be the top of my list. Unfortunately Langham Auckland fails miserably at this. Firstly, the bath area had visible mould on the walls and the shower ceiling. It didn't help that the ceiling is so near one's head when showering (and I'm only 1.75m tall). That is a major disappointment, seeing how mould can easily be cleaned. Secondly, the toilet bowl was once again marred by stains, once again something that should NOT happen in a 5 star hotel. Thirdly, I found bed bugs in the room, unfortunately it was on the day I was checking out when I noticed them crawling around (I think they were bed bugs, never really seen bed bugs before.) Small maybe 2-3mm long crawlies around the wooden parts of the bed. I wish I had noticed them earlier and I wish I had taken a video of it. Anyway, in conclusion, I think there are good areas of improvement but cleanliness is one big reason I'm advocating that potential guests avoid this hotel until they solve this main issue.

10 Tharin C.
Thailand
May 05, 2016
good overall
good service, good food

6.4 YOUNG K.
South Korea
April 30, 2016
Good
Nothimg

8 Yew C.
Malaysia
April 22, 2016
Functional hotel
Comfortable clean hotel . Friendly staff all round. Parking is a tad expensive.

8.4 Ee G.
Malaysia
April 16, 2016
Helpful staff
The hotel staff are polite and helpful. Highly recommended!

9.2 Ramtin S.
Thailand
April 19, 2016
Great hotel
This is a great hotel. Not very central for cafes and restaurants though.


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