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Excellent 8.1
Based on 1128 reviews

Recent customer comments

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Excellent



based on 1128 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 6.9
  • Location 7.9
  • Room Comfort/Standard 8.3
  • Staff Performance 8.3
  • Value for Money 8.2
  • Food/Dining 7.7

8.3 John C.
Malaysia
December 30, 2013
Pleasant
Clean, comfortable and friendly staff
Excellent. Staff were friendly and the rooms were rather large with comfortable beds and very clean. Kudos to the housekeeping staff for a great job. Nice breakfast with a rather large spread. Stable and fast internet. Local restaurants near the area offer some great local food as well

10 Anna K.
Canada
December 27, 2013
Everything was exceptional standard.
Breakfast, staff and location
Excellent. All the positive reviews were true. We would definite stay here again and recommend this hotel to fellow travelers.

8.7 Ian B.
Australia
December 26, 2013
Very comfortable, good location, helpful staff
Customer service, clean, comfortable beds

9 Shu N.
Malaysia
December 26, 2013
Good value
Good breakfast, comfortable bed, good amenities.
The hotel is 10 minutes walk to the riverside, but there are shops and restaurants behind it. Parking was adequate for our rental car. Breakfast was simple but delicious - sarawak laksa better than at the food courts! Room is small but typical amenities included. There was no fridge but we could request a mini cooler for no extra charge.

7.7 Kok E.
Malaysia
December 24, 2013
Nice compact hotel
Clean room, nice lime juice and freindly staff
The room is compact but clean and comfort. The hotel actually away from the main shopping or attraction area.

8 Yew H.
Malaysia
December 23, 2013
Above average hotel
Clean, good location and great breakfast
It was an good hotel. Particularly the breakfast, it's fine. Been to the rooftop to redeem the complimentary lime drink, however other than that it's pretty okay for me. Room is clean.

7.7 Chai O.
Malaysia
December 21, 2013
Good
Clean, centrally located and friendly staffs
Nothing special, good service, nice breakfast , friendly staff, and centrally located

9 Teik T.
Malaysia
December 21, 2013
Comfortable Stay
Comfortable Bed & Pillows, Good Shower, Good Air Conditioner
Very comfortable Bed & Pillows. Shower with good pressure and with ample and easily controllable hot/warm water. The shower really helps us to relax after toiling/touring for a whole day. Good Air Conditioner cooling you down when you need it. If you have more than 2 person staying in the room, expect to pay more for breakfast. Breakfast is free for 2 persons only. Any additional person will be RM10 each for kids (unless it is a baby) and RM20 for adults. They are very strict in collecting for breakfast. Please note that there is not many variety for breakfast (i.e. scramble egg, hot dog, toast, fried noodle, laksa noodle, rice, chicken OR fish, bacon OR ham OR nuggets, hashbrowns, beans, fruits). Seriously, don't expect more than what I mentioned. Anyway, it is sufficient for a simple breakfast.

8 Md T.
Brunei Darussalam
December 19, 2013
Fast service in the town
Friendly staff, Wi-fi, provide parking area.
The service was fast when we need some mineral water and a clean towel. The room is very nice and clean but there is no mini fridge provided. The bathroom is ok but water pressure was not ok and the sink had a blockage. Other than that, everything is fine.

9.3 Alson T.
Malaysia
December 18, 2013
Refreshing, Happy, will come back
Great lime theme, value for money, central location