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The Magellan Sutera

1 Sutera Harbour Boulevard, Sutera Harbour , Kota Kinabalu, Kota Kinabalu, Malaysia (Show on map)

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Formerly : Magellan Sutera - Sutera Harbour Resort

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Area: Kota Kinabalu Number of Rooms: 456

Recent customer reviews

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Fantastic

8.2

based on
1074 reviews

Value for Money
7.8
Location
8.5
Staff Performance
8.3
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.4
Food/Dining
7.9
All reviews (1074)
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Elizabeth D. Families with older children Australia, July 20, 2014
Very relaxing with lots of options for all ages

1. Friendly, helpful, professional staff 2. Activity options 3. Relaxing atmosphere
8
This was our luxury treat after 5 days of nature tours out of Sandakan (Turtle Island and Kinabatangan River). We had 2 nights here and could have easily done with one more night. It took us a while to orientate ourselves because it is a large complex and takes quite a while to walk from the rooms to the main restaurants, pool, and marina club (which has a plethora of activities you can pay to do) and the harbour from where you can get a ferry to the close islands or arrange adventure activities through Seaquest (eg parasailing, flyfish boat rides etc). In hindsight would have been good to spend the first hour checking out the facilities and options so we understood our activity and island ferry choices because it takes a bit of time to work out the options available. The breakfast buffet was magnificent, so good in fact that we spent far too much time relaxing over breakfast and missed our opportunity to have enough time for an island trip. We had friends in town that took us to lots of great local food so didn't eat at the hotel other than breakfast but if the breakfast buffet was anything to go by I'm sure the restaurants would have been great.
Bronwyn W. Couples Australia, July 9, 2014
Beautiful hotel - Even more beautiful staff!

Staff, Pool, Breakfast
9.7
Beautiful stay, impeccable room and the grounds are stunning. The staff could not have been more accomodating and friendly, from the moment you arrive til the moment you leave. Front desk staff - particularly Lena, were particularly helpful assisting with printing boarding passes and then having them delivered to our room. Turn down service wad lovely, and every member of staff we walked past always had time to stop and greet us. Really special stay :)
Chin F. Couples Singapore, July 8, 2014
Perfect for a Short Getaway in Kota Kinabalu

Cleaniness, Staff friendliness, Breakfast Spread
8
It was an enjoyable stay to say the least. Even though the hotel was clearly aging, but the cleanliness and the friendly staff made up for this shortfall. Didn't explore the hotel much due to our short 2 nights stay, cos as most who've been to KK would agree, most activities are outside of the city. Nevertheless, the hotel provided us with good quality rest and I'd recommend this place to families as well.
Cho M. Families with young children South Korea, July 7, 2014
excellance

breakfast, pool, activity
9.3
relaxed.. very satisfied
Warwick G. Families with older children Australia, July 6, 2014
Beautiful but alcohol expensive

View pools access to three hotels via shuttle
8
Lovely highly recommend plenty to do for all ages and beautiful outlook from verandah with breathtaking sunsets.
Yuin Y. Solo travelers Malaysia, July 6, 2014
great deal for relaxing holiday

waitress, senery
8
superb
Adnan M. Families with older children Singapore, June 25, 2014
Very relaxing and comfortable stay for our family

Buffet breakfast, friendly staff and location
9.7
Mang C. Groups Hong Kong, June 24, 2014
The Magellan Sutera

Friendly staff.nice seaviewVery good breakfast
8.3
Farooq J. Families with young children United States of America, June 24, 2014
enjoyable and relaxing environment

location, breakfast, staff
10
very enjoyable stay at the spa. location and environment was excellent. staff was very friendly. rooms were very spacious and new. whole environment was worth the money spent
Sungryeol P. Groups South Korea, June 20, 2014
good service, great pools, amazing employees..

pools, employees, location
6.7

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Customer Reviews - The Magellan Sutera, Kota Kinabalu

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