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Exceptional 9.1
Based on 48 reviews

Recent customer comments

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based on 48 reviews
  • Hotel Condition/Cleanliness 9.7
  • Location 8.3
  • Room Comfort/Standard 9.9
  • Service 9.3
  • Value for Money 8.9
  • Food/Dining 8.5

Reuben K.
July 16, 2015
Historic and majestic
Decor, Class and Elegance
The room will blow you away. its definitely one of the prettiest hotels ever in KL.

David G.
June 14, 2015
Colonial charm
Service, Room Size, Quiet
Loved it. We stayed in a colonial suite, which was what we were looking for after we had stayed in the E&O years ago in Penang, and its what we prefer rather than minimalist, lifeless decor. The Colonial Suite was great, and the room service and attention to detail was excellent. Although the location is not really in the centre of town (KLCC Suria for example), the shuttle bus takes care of that. We had a disappointing run with returning from the central bus station to the hotel on one of the night runs as the bus driver completely failed to stop and pick up anyone. This left a sour taste after a great evening, and carrying a sleeping child did not leave me in a good mood having to walk back to the hotel, as cabs were difficult to find at the bus station for some reason. Having said that, when I reported the incident the staff were very apologetic and concerned. We would definitely stay again!

chin H.
May 16, 2015
Valuable hotel worth it good location n good staff
Room clean , staff polite, food tasty
Business trip not enough time to enjoy the facility in the hotel but I like these hotel so much will recommend to friends.

Thushendran A.
May 14, 2015
Royal Treatment at The Majestic
butler service, colonial atmosphere, comfortable suite
Very relaxing weekend, thanks to our luxurious suite and amazing butler service. Would definitely come back again when back in KL

Debbie M.
May 08, 2015
One of the best hotels
Service. Food comfort
One of the best hotels I have stayed at A truly five star hotel will stay agian

Hon Y.
March 23, 2015
So far but yet so near....
The complimentary transport service to shopping areas

Shahrul S.
February 25, 2015
A trip back to colonial days
Food, spacious & comfortable room, accommodative staff
Very pleasant

Sunghoon H.
South Korea
February 22, 2015
Good service, good facilities, good locatio

nik M.
January 11, 2015
lovely stay
beautiful suite

Stepfanie W.
December 30, 2014
Great experience
Impressive butler service, spacious room and classy building structure
It was a great experience staying there with little one. The entire stay was pleasant.