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The Mansion Resort Hotel & Spa

Jl. Penestanan, Sayan, Ubud, Bali, Indonesia 80571 (Show on map)

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Area: Ubud Number of Rooms: 95
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
612 reviews

Value for Money
8.3
Location
7.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (612)
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Kok C. Couples Malaysia, February 16, 2014
Comfortable stay.

Comfortable bed, great environment, good breakfast.
7.7
Overall is good but there's a lot of mosquitos, room wifi not stable. Value for money to stay a night.
Meifeng X. Couples China, January 10, 2014
beautiful but price high and transport not good

service, hotel design and management
5.7
good experience, the hotel is really very big, took us 1 hour to go around, but the location is far from Ubud center, must take the shuttle bus or taxi, not convenient
Dominik K. Couples Germany, January 3, 2014
good location, middle class hotel

friendly and helpful staff, the garden area and pool, proximity to Ubud
7
- staff is nice and eager to help, allowed us to change room after one night - rooms with nice design but updating could be done - no mosquito nets unfortunately, would have been really useful. The room we moved to after the first night had one but did not cover the bed fully and hence did not do the job. - internet not strong in all areas and non existing in our room - breakfast was ok but not special - close to Ubud, only 10 minutes by scooter (which can be rented for 40K-50K IDR per day) - nice garden and pool area but covers on sunbeds could be cleaner also some of the curtains they use as space dividers or as decorative aspects. - Gym exists of only two machines which are not worth mentioning - Spa is nice but very high price for the area. Generally an ok hotel in a good location with nice garden areas to relax but should be considered standard level and was slightly overprized.
Giavanna P. Solo travelers United States of America, December 31, 2013
Mediocre

The grounds are beautiful; the pools are nice; the staff is friendly.
3.3
Not worth the money. They offer vans and car transportation to the center of Ubud at no charge, but if you want to go into town in a taxi, they overcharge. The hotel is not walking distance to the center of town so you're kind of held captive. The staff is very slow. Very, very slow. English proficiency isn't great. Rooms are dull and plain. Unless you are paying for the very expensive rooms, you have no in-room coffee; you have ask for a hair dryer (you may or may not get it with an hour); there are no balconies or patios on the standard rooms. The walls are paper thin so there is no privacy and you can hear everything from the surrounding rooms (voices, TV, etc...). I won't stay here again if I travel back to Ubud. If you are interested in exploring town, joining group tours, being on your own schedule - don't stay here. If you just want to sit by the pool all day and go to the spa, then it's fine.
Shu N. Groups Singapore, December 29, 2013
Great, will come back again

Staff was really friendly and helpful and attentive, love the room, picturesque garden
8.7
great, really enjoyed it. the stay was comfortable and luxurious
Christopher M. Families with young children Canada, December 27, 2013
Nice hotel in a quiet area

Friendly staff, quiet location, pools
7.3
This is a great hotel, definitely on the luxurious side, but not the same style as the luxury resorts of Seminyak or Nusa Dua. The location is a bit of a trek from the actual centre of Ubud, but they provide a shuttle every few hours. The staff are incredible and the manager will do everything he can to make your stay rewarding. If you are looking to stay somewhere quieter, this is a perfect place. If you want to be able to walk out of the hotel and into the city of Ubud, I wouldn't stay here.
Ammar A. Couples United Arab Emirates, December 25, 2013
good place for honeymooners

Management
8.3
It's a nice hotel and enjoyable for honeymooners , where rooms are perfectly designed and finished , the service given by the hotel is extremely wonderful and the staff are very friendly !
Norma S. Couples United States of America, December 19, 2013
Peaceful, beautiful surroundings

The staff is amazingly helpful and friendly. The Mansion and gardens are unique with a variety of artwork, statues and lovely gardens around every corner. The breakfast is great!
8.7
When we arrived we asked for a different room then we were initially shown. The staff willingly moved us to a new wonderful room. We stayed at The Mansion for a total of five nights. It is a relaxing, visually stunning environment. It is very quiet and tranquil with only the sounds of nature to serenade you.
Stephen Z. Couples Australia, October 29, 2013
Nice pools, comfortable stay, and attentive staff

Buffet breakfast, sunset swimming pool (multiple pools), very friendly staff
8.3
The Mansion was a lovely stay - not quite what we expected - room furnishings a little outdated and general décor a bit gaudy, but very colourful! The staff were very helpful and friendly - always making sure everything was okay. Very quick room service. Hotel shuttle offered every hour into Ubud. The sunset pool is definitely a big plus!
Maria C. Couples Denmark, October 29, 2013
Amazing place

Beautiful hotel, Relaxing, friendly and serviceminded staff
9.3
I Will go back to this hotel for sure. The place is beautiful and romantic and perfect for a romantic getaway or honymoon. They have a free shuttlebus to the City. The spa is very expensive though, so i would recommend to go for spa in Ubud City. We hired our own driver/guide for a day which is recomendable.

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Customer Reviews - The Mansion Resort Hotel & Spa, Bali

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