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The Mansion Resort Hotel & Spa

Jl. Penestanan, Sayan, Ubud, Bali, Indonesia 80571 (Show on map)

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Area: Ubud Number of Rooms: 95
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
603 reviews

Value for Money
8.3
Location
7.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (603)
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Pei L. Couples Singapore, December 3, 2011
Grand at first sight; service is below expectation

Shuttle service to Ubud town
4
Hotel is located abit far from ubud center but hotel provides shuttle which is very useful. The mansion is very grand and impressive at first sight! It feels quite magical to walk and explore the hotel. However, after checking into the room, we are disappointed. 1. TV reception was lousy, cant watch a channel that is absolutely clear. - Hotel sent someone over on 1st night to fix but can't solve the problem. No follow-up after this! 2. Aircon doesnt work well - not cold. 3. Bedsheets are dusty. I felt it when sleeping but thought I was being sensitive. Woke up with itchy skin. Same for my hubby. We definitely expect more from the price we paid for this hotel.
Anthony H. Couples December 2, 2011
Grandeur In Rural Bali

The Hotel architecture & decoration is breathtakingly beautiful
9
The hotel is a jewel in a magnificent setting. large and well designed mixing the old with the new in buildings and decor. Rooms are clean and well appointed. The grounds large with lots of pools and interest. Breakfast is a delight and service is excellent with typical Bali hospitality and kindness. The restaurant and bar are very overpriced but it is easy to get to Ubud, normally courtesy of the Hotel shuttle bus, and enjoy bali fare and normal prices.
Restaurant Tip: Catch the Salsa at Oops
Shiou-Fan C. Solo travelers Taiwan, November 30, 2011
Is this really a 4.5 stars?

Garden & decor
6
The room was spacious but the amenities in the room was not impressive (esp. seeing the mold in the body lotion!) Not a lot of dining choices and a confusing breakfast menu. Staffs were friendly but not very attentive.
Maarten R. Couples Netherlands, November 30, 2011
very nice hotel, some parts need some maintenance

arts, 3 swimming pools, free transfer from and to ubud
8
loved the stay at the hotel. good service overall. price -quality relation is good. (i booked low season!)some parts in the rooms and outside needs a little more maintenance. (paint, curtains). we were happy with the transfer options from and to ubud. (max 5 min drive)
Travel tip: Right next to the mansion, along the small river is a very nice walk along rice fields and a Kampung. Do rent a scooter and explore Bali on two wheels!
Manali C. Couples India, November 27, 2011
Average hotel

Good staff and service. Breakfast was nice.
6.7
The hotel layout is good with many trees and lotus plants. It has 3 pools. Restaurant view is nice. The deluxe rOom we stayed in was spacious. The staff is very friendly and the service is good. Breakfast was nIce. The hotel lacks maintenance. It looks old. The bath tub had stains. The rooms are clean but everything in the property lOoks old. can go there if you get a good deal
Ohenewaa A. Groups Netherlands, November 26, 2011
Amazing!

Jungle fever!
8.3
this hotel was in 1 word: amazing! it's one big hotel, and it's like you're in a jungle. the room was great, the airconditioning was working fine. the bed was very comfertable. outside the room is the shower, toilet, jacuzzi. it was very neat. i don't have anything to complain about. the breakfast was amazing, the staff was great. there was a shuttle service from the hotel, and also to the city. ubud is really nice, it's a village which is a must visit whenever you're going to bali.
Yolande G. Families with young children Singapore, November 26, 2011
A bit quiet and creepy

The breakfast was excellent
6.7
as we had checked in late in the afternoon, it was getting dark and the hotel did not appear to have too many guests. even though the service was warm, it did not make up sufficiently and we still felt a little spooked in the hotel. the overgrown shrubbery and grass did not help either. however, the next morning, with the sun shining brightly and presence of other guests, we began to feel better.
Travel tip: Note that an extra bed would cost you about half the price of a room.
Chee K. Couples Malaysia, November 23, 2011
Exclusive Mansion suitable for memorable honeymoon

Huge mansion style resort, friendly staffs, tranquility and serenity, nature blended landscape
9
The Mansion Resort is a huge and exclusively designed hotel. Unlike many contemporary designed hotel, the Mansion owns a lot of nature landscaping features in its overall building. I extensively felt the tranquility and serenity staying there for three nights. The staffs are friendly and helpful. But some of them do not quite understand English. Also, the WIFI in the hotel room is very poor, that we need to go to the hotel lobby for WIFI usage.
Caroline P. Couples France, November 22, 2011
very nice hotel

nice gardens and lovely bathroom
7
the mansion is a very nice place and the staff is overperforming, so friendly and helpful.
Restaurant Tip: A bit far from UBud
Angela A. Couples Canada, November 19, 2011
Gorgoeus hotel with a wonderful Bali flavour

Amazing decor, wonderful service, hgreat location and very peaceful and quiet
10
The Mansion Resort Hotel and Spa was a great place to stay. It was very close to the hustle and bustle of Ubud (ten minute drive)but was in a very peaceful and tranquil setting. The decor was stunning and tradoitional. Our room was spacoiuos and had a great spa like bathroom. The staff were great, very courteous and nothing was ever too much trouble. The spa there is amazing too. Would return again with no reservations.

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Customer Reviews - The Mansion Resort Hotel & Spa, Bali

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