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The Mansion Resort Hotel & Spa

Jl. Penestanan, Sayan, Ubud, Bali, Indonesia 80571 (Show on map)

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Area: Ubud Number of Rooms: 95
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
601 reviews

Value for Money
8.3
Location
7.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (601)
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Jeannie C. Groups United States of America, October 19, 2011
Gorgeous, opulent hotel with beautiful grounds

Beautiful resort, great service, even smells wonderful
9.3
villa-like rooms with huge bathrooms and a tub that can be considered a small swimming pool. we stayed in the bali wood section and had our own nearly-detached room with a high, thatched ceiling and a pond right outside the door. the hotel grounds are beautiful and well maintained. there are three pools on the premises and since we went in the off season, we hung out by one of the pools further from the main building and it felt like our own private pool. i just wish they had wait staff in the pool areas. breakfast was included and was absolutely delicious. absolutely recommend this hotel. the only catch is that it's not right in downtown ubud but the hotel runs a free shuttle service into town.
Restaurant Tip: Try the roasted suckling pig for lunch right in downtown Ubud. It's across the street from the palace. The eatery is just steps away from where the hotel shuttle drops you off.
Jeannie C. Groups United States of America, October 18, 2011
Gorgeous, opulent hotel with beautiful grounds

Beautiful resort, great service, even smells wonderful
9.3
gorgeous rooms. beautiful and well maintained grounds. friendly and attentive staff. great luxury escape hotel in ubud with three pools. we only had breakfast at the hotel restaurant and it was fantastic. absolutely recommend this hotel. the only drawback is that it's not located in ubud city center. however, the hotel offers a free shuttle service to downtown.
Marija J. Groups Australia, October 17, 2011
Our stay was absolutely enjoyable in every way!

Service was beautiful and staff were incredibly pleasant and attentive. Higly recommend!
10
Our stay was absolutly enjoyable, we would highly recommend this hotel! Beautiful!
Philipp L. Couples Germany, October 16, 2011
Very artistic, little bit too natural for my taste

very spacious, nice staff, free shuttle bus
7
Nice hotel, but it is not central. There is a free shutlle bus that works fine but it is not possible to just walk into Ubud. The spacious hotel is very artisitic with love to the detail. It is generally clean, but be advised that this hotel is in the countryside with a lot of creatures hanging around. But compared to other accomodation in Ubud this is probably still one of the better locations (relatively central, good standard)
Mollie K. Couples Australia, October 7, 2011
Beautiful Hotel - Fantastic Value

Beautifully appointed hotel in magnificant gardens. 3 Swimming Pools, Free Shuttle Bus, Breakfast included and wonderful staff who couldn't do enough to assist us.
10
We only stayed one night at this hotel but everything about it was fantastic. The pictures on the net are a true reflection of the hotel. Our room was like a little villa with an outside Bathroom and a lovely little Swimming Pool which we didn't actually use but had a lovely bath under the stars! The hotel is definitely a 5 star with a colonial look and feel to it. We would definitely stay here again and have no hesitation in recommending it to people. You won't be disappointed.
Wendie G. Couples Canada, October 7, 2011
Mixed feelings....

Lovely beds and lots of hot water.
6.7
this is an amazing resort with several pools and beautiful grounds. we stayed in cherrywood – with thatched roof, soft beds, mosquito netting, huge sunken tub with rain-head shower in the tub, stone sink, plenty of very hot water, and chairs to sit in front of the tv. internet and breakfast are included and they have shampoo, soaps, lotions, etc to use. the a/c and ceiling fan keep room very cool. there isn’t a plug for the sink and not enough hangers and no hooks. there are open spaces so expect bugs and geckos and when it rains, the bugs are worse and the room becomes very damp. the first few days, we ordered breakfast off the menu and it was fantastic. then they started serving a breakfast buffet and the food was cold and nowhere near the quality of the previous breakfasts. the setting is beautiful and the staff, amazing. we used the hotel shuttle bus and although you’re at the mercy of the schedule, it was handy.
Alan R. Couples Canada, October 3, 2011
Great Hotel with Amazing Service

Spacious rooms, beautiful decor
9.7
We loved the rooms. The staff always had a smile and if you had a question they were they to assist. We were treated like a king and queeen. They even remembered after the first day at meals that the guy from Canada likes ice in his milk. Thank you to all staff.
Nightlife Tip: Ask some of the staff where the locals hang out. We were told the Dirty Duck was a good restaurant. It was the best duck I have ever eaten.
Esteban O. Couples France, September 28, 2011
Very peaceful relaxing hotel

Calm and luxurious vegetation
7.7
this is a pleasant hotel to stay in ubud. the place is very relaxing, although the decoration is quite overwhelming. breakfast was not fantastic and above all very slow. the staff was very kind and helpful to advise us on routes and other sightseeing spots. the room we had was well decorated and the open air bathroom was lovely.
Angel G. Couples Spain, September 24, 2011
Pretty and non-usual hotel

Staff, Big Rooms, Location
7.7
Beautiful hotel, placed into forest and near to Ubud. Hotel is very personal, quiet and staff are fully complatient. Great installations, cleanliness. They are under construction for offer more swimming pools and more rooms. Very quiet place, width Ubud main road at 5 minutes driving. They have free airport pick up, use it!! Is not easy to arrive the fist time.
Munira A. Groups Bahrain, September 11, 2011
Splendid place

loved the collection of artifacts all over the place
8
Frqangipani/Jasmine room is actually two rooms, this wasn't mentioned to us, too big for one person. Not enough information about the hotel facilities,so we missed quite a few things which we only discovered on the last day. staff were nice and helpful. Check the Spa menu in the restaurant for healthy meals. You need to ask for it.

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Customer Reviews - The Mansion Resort Hotel & Spa, Bali

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