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The Mansion Resort Hotel & Spa

Jl. Penestanan, Sayan, Ubud, Bali, Indonesia 80571 (Show on map)

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Area: Ubud Number of Rooms: 95
Free Wi-Fi

Recent customer reviews

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Fantastic

8.1

based on
603 reviews

Value for Money
8.3
Location
7.5
Staff Performance
8.4
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (603)
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Ailen Y. Couples Malaysia, March 21, 2013
Quite far from Ubud Town, so not convenient

Relax, clean and comfort room
5.3
Martin L. Couples Australia, March 4, 2013
Nice hotel, a1 service

Very upmarket feel at excellent rates
9.3
Food was just devine, and room was very acceptable. Grounds and pools are also very nice, not for the traveller who wants to wear Bintang singlet and drink Bintang. Wifi signal is ok, though could be better. Was a nice change from the pressure mongering merchants of Kuta. Staff very welcoming and do most things behind the scenes which adds to the feel of quality at this hotel. Definitely coming back
Sightseeing/Attractions Tip: We did the rafting and night safari atop Sumatran elephants, and it was worth every cent! Applicable to any age groups!
Carol W. Families with older children Australia, March 1, 2013
Beautiful setting

Ambience
7.3
Enjoyed hotel and surrounds but room in courtyard near spa did not have private plunge pools.
Hotel Feature Tip: Don't choose deluxe rooms with private courtyards with hot and cold plunge pools they no longer exist!
Winata W. Couples Indonesia, February 26, 2013
Good but not excellent

Nice room, Resort located near ubud center
7.3
cons: - i had a problem with their shuttle service, they didn't pick us up on the schedule that they had given to me. i had to call them and file a complain. - room design and architecture of the resort is nice, however, there is no view to the outside of the resort. - breakfast was nice, i feel like "i got what i paid for."
Venkatesh K. Couples India, February 24, 2013
Best Hotel to Stay in Ubud Area

Staff are very friendly and Room is quite good
9
I would suggest this hotel, those who wants to stay out of city crowd. I felt hotel is very secured even though its in remote area. There shuttle service to Ubud town is quite helpful. Rent a car and roam around temple in Ubud area which are really nice.
Sun P. Couples China, February 24, 2013
very nice stay in this hotel, nice swimming pool

service, graden and design
8
Douw G. Couples South Africa, February 19, 2013
Good priced hotel with good food

Interesting décor, umbrellas
8.3
On our arrival you could see the grandeur of an old mansion. The reception was friendly and we were taken on tour of the hotels facility’s before we were taken to the room. Stunning swimming pool with a lot of umbrellas as décor. The room was spacious and a big marble bath, big enough for to. Some dust in small corners but our stay was pleasant.
Elizabeth L. Couples United States of America, February 18, 2013
Lovely hotel

Location
8
The hotel was very nice, with antiques and artwork laid out all over the resort. The rooms are standard but functional. The grounds were lovely, and the hotel is larger than it looks. The lobby area was nice, but seemed very cluttered with too many things in one area. The staff were nice and the service was good.
Rodney S. Families with young children New Zealand, February 18, 2013
Service with a smile
8
Friendly, helpful staff. Many swimming pools, plunge pools, and a variety of day beds to lounge on. Free shuttle service to nearby Ubud. Loved our outdoor bathroom.... We found the sunset pool beside the spa to be the best for us, the attached plunge pool is the perfect size and depth for toddlers. Overall, very happy with this resort. We wouldn't hesitate to go back....
Restaurant Tip: Must visit Kafe on Jalan Hanoman, delicious fresh organic food. So good that we ate there 3 times in 4 days. Bali Buda is also excellent.
Changa A. Couples Sri Lanka, February 11, 2013
“Definitley worth your money!”

Service, Location, Shuttle, Peaceful.
8.3
Stayed for 4 nights in a deluxe room in Ubud as we wanted a bit of a quite holiday away from the hustle and bustle of Bali. The breakfast provided was limited in choice but wasn't limited in taste. More variety would have being perfect but what was offered was great! The free shuttle was extremely helpful in getting to and from Ubud when needed. One area you would not be able to find fault is with the staff, they were more than helpful in every way that you would expect and more! The french manager was always helpful and always took the time to speak to the guest in order to make sure everything was in order. If you need any information about Ubud or what to do there just go up to the front desk as the guys and gals there would be more than glad to explain anything to you. The only issue we did run across was with a leaky flush in the toilet, this too was quickly fixed personally by the housekeeping manager who actually took the time to speak to the guests at breakfast time to inquire on any complaints! The beds were made twice a day and the towels replenished everyday. The room service menu is quite cheap and affordable and the food is of the highest quality. The spa is on the expensive side compared to the spas in Ubud, but the quality of the service again is quite high. Ubud is in a very green area, so please do keep in mind to keep your windows and doors shut at dusk in order to make sure insects don't creep in! A special mention also goes to the army of drivers at The Mansion who are quite knowledgeable and courteous in their service. We would definitely be back and probably for even a few days more!

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Customer Reviews - The Mansion Resort Hotel & Spa, Bali

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