Good 6.9
Based on 455 reviews

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About The Metropole Hotel Phuket


Conveniently located in the center of Phuket, The Metropole Hotel Phuket offers 228 luxurious rooms that cater to all needs of the guests. The hotel is 32 kilometers from the airport and a 20-minute walk from the beach. It offers many superior facilities to make your vacation memorable and exciting, including a traditional Thai massage parlour, banquet facilities, a shopping arcade, fitness room, and an outdoor swimming pool. There is even an 18-hole championship golf course nearby. Enjoy delicious Thai, Chinese, and international dishes at the restaurants available on the premises, or sip a cocktail and soak in the sun at the poolside bar. To book your stay, just use our secure online booking form.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • massage(s)

Swimming & soaking

  • swimming pool [outdoor]

For kids

  • swimming pool [kids]

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • tours

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Thai
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Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 250 THB
Distance to Airport: 32 km
Number of Rooms : 248
Room Voltage: 220
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Verified traveler reviews

Filter by traveler type
  • Hotel Condition/Cleanliness 6.2
  • Facilities 6.3
  • Location 7.9
  • Room Comfort/Standard 6.8
  • Service 7.1
  • Value for Money 7.0
  • Food/Dining 6.5

Adrian B.
United Kingdom
July 28, 2016
Nice hotel
Nice hotel stayed many times over the years. Only bad thing is the noise from the nightclub next door if you have a room on the front side of the hotel. It is really noisy and goes on till around 3am. It should be closed earlier but according to the staff complaints to the police fall on deaf ears.

Kwek K.
June 05, 2016
Worth staying
good location, friendly staff.

Nut T.
May 22, 2016

May 02, 2016
Very good
Very good

Chakrapol T.
United States
April 30, 2016
The hotel is on good location and breakfast is very nice.
The staff at reception is very helpful.

Phasutha R.
April 16, 2016
Good staff

Panumas C.
April 14, 2016
good fun

Amit H.
United States
February 02, 2016
mold & water leakages
I booked a room for two of us and the room was leaking in the middle of the night at 3 AM and there was mold in the bathroom. The night mangager gave us the executive sutie from 4-7 in the morning which was as bad because the bathroom was moldy again.

Melanie H.
January 31, 2016
Price, service, big rooms
Big hôtel but not enough clients... So the hotel is empty and very old! You smell dust at the floors, the pool is not really attractive. Even though people at the service were really nice. In the center of phuket town you have some night clubs and bar around the streets.

antony G.
United Kingdom
January 04, 2016
Smelly hotel don't stay there
Positively smelly - that's how it was