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The Metropole Hotel Phuket

1 Soi Surin, Montri Road, Phuket Town, Phuket, Thailand (Show on map)

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"The best thing was the staff attitude at the reception. ..."

  • Zoltan, Hungary
  • May 9, 2015
  • Area: Phuket Town
  • Rooms : 248
  • Free Wi-Fi

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Room Types
Superior with Breakfast
Deluxe with Breakfast
Superior (room only)


When would you like to stay at this hotel?

Features of The Metropole Hotel Phuket

24-hour front desk

24-hour room service

airport transfer

ATM/cash machine on site


business center

car hire

car park

coffee shop

currency exchange


facilities for disabled guests

laundry service

luggage storage

meeting facilities


room service

safety deposit boxes

smoking area


Sports and Recreation

fitness center


outdoor pool

pool (kids)


free Wi-Fi in all rooms

Wi-Fi in public areas


car park

Languages Spoken




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Conveniently located in the center of Phuket, The Metropole Hotel Phuket offers 228 luxurious rooms that cater to all needs of the guests. The hotel is 32 kilometers from the airport and a 20-minute walk from the beach. It offers many superior facilities to make your vacation memorable and exciting, including a traditional Thai massage parlour, banquet facilities, a shopping arcade, fitness room, and an outdoor swimming pool. There is even an 18-hole championship golf course nearby. Enjoy delicious Thai, Chinese, and international dishes at the restaurants available on the premises, or sip a cocktail and soak in the sun at the poolside bar. To book your stay, just use our secure online booking form. Conveniently located in the center of Phuket, The Metropole Hotel Phuket offers 228 luxurious rooms that cater to ... see more
Children and extra beds:
Infant 0-3 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Distance to Airport
32 km

Number of Rooms

Room Voltage

Recent customer comments

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from 411 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (411)
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Carole F. Families with young children United Kingdom, August 3, 2015

Reception location
My stay at the hotel was pleasant
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Yvette L. Couples Australia, July 3, 2015
Could do with a massive renovation

Old world charm. Room space.
This place was once a very grand place. They have a ballroom, bar with piano, fitness room. However these were all run down and understaffed. Ita sad actually... you can really tell that this hotel was once a place to be back in its hey day. If you really appreciate old world charm then this is actually a beautiful place to stay. But if you are after hip, trendy, modern with super attentive staff... then this place may not be for you.
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Zoltan V. Couples Hungary, May 9, 2015
Shouldn't be rated as 4 star.

The best thing was the staff attitude at the reception. Very kind, and helpful.
Not pleasant, very dated decoration. I wouldn't suggest to jump into the pool. Many areas I would consern of health and safety. There was a noise coming from the cealing all night. It shouldn't be 4 star rating. Agoda seriously should review its website as it's miss leading costumes.
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Peng H. Groups Singapore, March 27, 2015
Cycling stop over

location. location. location.
Relaxing and near to good eating outlets.
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Nazya F. Families with older children United Kingdom, March 24, 2015
You get what you pay for

Location near Rassada Pier and Robinsons department store
We only stayed in the Metropole as It is located near Rassada Pier. The hotel itself needs updating, rooms have an ancient, old style feel. On the plus side the rooms are spacious and clean. No luxury hotel, but if you are just staying the night in order to catch the ferry early next morning then this is a good place to stay. Breakfast is mediocre especially for those on a halal diet. Robinsons department store is a 5 minute walk and has an excellent supermarket. Good for a one night stay and get ferries the next morning.
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Kai L. Families with young children China, February 27, 2015
A good hotel in Phuket town

location, food, staff
exciting and happy
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Sam L. Solo travelers Malaysia, February 26, 2015
Friendly staff

Staff was freindly and helpful thanks.
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Mark K. Business travelers Singapore, January 10, 2015
Work & Rest

Clean room, central location and reasonable rate
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Daniel K. Solo travelers United Kingdom, January 6, 2015
Overnight stay for travel

Comfy bed, clean spacious room, friendly staff
We stayed one night at the hotel as we passed through Phuket as we were catching an early ferry the next day. The room was clean, spacious and had everything required for a one night stopover. The only downside was we fancied a swim after a long day of travelling but the pool didnt look very clean so we gave that a miss. Didn't eat at the hotel so cannot rate the dining. Staff were friendly so no complaints. Would stay again.
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Saran P. Couples Thailand, November 17, 2014
Comfy clean

Worth price
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Customers like this hotel for:
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Phuket International Airport (26.9 Km)
Customer comments:
  • "Buffet breakfast" , "Comfortable bed" , "Perfect location"
Top attractions in the area:
  • Pure Car Rent (0.4 Km / 5 min walk)
  • Robinson Ocean Plaza (0.4 Km / 5 min walk)
  • Old Town (0.5 Km / 6 min walk)
  • Phuket Centre Tour (0.5 Km / 6 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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