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The Metropole Hotel Phuket

1 Soi Surin, Montri Road, Phuket Town, Phuket, Thailand (Show on map)

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Area: Phuket Town Number of Rooms: 248
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
326 reviews

Value for Money
7.0
Location
7.9
Staff Performance
7.0
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
6.9
Food/Dining
6.6
All reviews (326)
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Gary H. Couples United Kingdom, June 25, 2014
ok stay for one night

comfortable room, nice bar and snacks.
6
comfortable.
Wistin W. Solo travelers Thailand, June 18, 2014
Simple hotel and good location

staff, clean, location
7.3
The hotel located on good location of Phuket old town, staff are friendly and wifi internet are provided with free of charge. Superior Room is the old room and need an renovate, I would recommended to book Deluxe room if price is interesting you. Overall is good for basic stay.
Vicki D. Groups Australia, June 17, 2014
It was okay breakfast staff not friendly

The pool Location and reception
3.7
We were on the 9th floor could not sleep the first night due to the noise from the pub next door.Management upgraded us to the 16th floor which was much better.I found the staff at breakfast not very friendly the hotel was not busy you still hsd to get up and get yourself tea while the staff were doing nothing
Prasit N. Groups Thailand, May 12, 2014
It's a nice place with nice beachs

Location, Convenience, Clean
6
good
Bin L. Families with young children China, May 8, 2014
酒店外表不错,房间装修简陋

价格适中。
6.7
The greatest discontent garbage liar travel agent is the lobby, will give you a 2000 baht Phi Phi Island Tour brochure, and then give you a discount as long as 1000 baht, said also includes lunch, only with no lunch and shuttle tickets, tour guide. Waiting for you to come back to the question will come up, and set different is marked 1000 baht Phi color pages of publicity, it is only the transportation and ticket. You argue not her rational, to Thailand three times, first encountered such a liar. Phi Phi Island round-trip tickets plus shuttle price as long as 110 yuan 550 baht, never in the agency here to order, rather search. Hope will never have stayed in this hotel friend cheated.
Sonja H. Families with young children Switzerland, March 28, 2014
this place is very bad, dirty not good at all

nothing
3
no good, very dirty not friendly no english speaking personal very poor no fun
Peter H. Couples United States of America, March 22, 2014
aging hotel with mediocre buffet breakfast

close to department store
5
mostly used as a base while we rented a car to see tourist attractions outside Phuket city. No problems with room or staff.
Hoa N. Solo travelers Vietnam, February 11, 2014
good place to stay

breakfast- helpful staff - comfortable living
8.7
staff is helpful, room is big and clean and comfortable. dont forget to ask for a free traveller sim card swimming pool is said to be good bad things: - lift is always overloaded in the morning when everyone goes for breakfast - cannot get a lift to go down if you are not living in the top floors - lift always full - do not trust the travel agency. the lady told me that because we have two big luggages - we need to buy three bus tickets because it's a minibus - they will pick up at the hotel. They really picked up at hotel with a minibus - however the bus only brought us to the main street then another big bus picked us up. Felt like being fooled. - did not expect a gym - however they have one - good thing. However its not maintained - dirty and so hot
Anna Y. Couples Finland, January 31, 2014
On a vacation with my husband.

Shabby hotel, smelled like mold. Propably was luxorius 15 years ago...Breakfast ok.
5.3
Jose L. Couples Spain, January 29, 2014
Great short stay

Location, cleaning, price
8.7

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