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Excellent 8.6
Based on 3679 reviews

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Excellent



based on 3679 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.9

Thibaut M.
France
October 25, 2015
Excellent location and great amenities
Location, Indoor Pool, Design
The plus of the hotel is its excellent location n Nathan Road. There is as well few restaurants, and spa facilities with large indoor swimming pool and jacuzzi. The hotel is modern and you get few gadget, like an handy phone with unlimited call and internet... The lobby is quite busy. Second time in this hotel, the check-in it's often a pain, had to wait 1 hour, because the check-in time it's 3pm, even I sent a request. The room was available but not cleaned. First time, was staying in the suite with garden, the room is spacious but you pay the price for. Standard room are a bit small. And toilet with glass not make it so convenient.

Tuan T.
Singapore
October 25, 2015
Good location
Location, comfort

Paul D.
United Kingdom
October 18, 2015
Perfect base for HK stays
Staff, Club Floor staff especially and service levels
Excellent but not quite a 5 star by comparison to say Mandarin, St Regis, Rosewood. What it does offer is a great base, great service, friendly staff and a genuinely enjoyable lodging experience and value for money in HK

Ming K.
Hong Kong
October 15, 2015
Lovely place to relax
location , friendly staff , convenience

PEICHEN T.
Taiwan
October 07, 2015
bad
small and dirty

Tan W.
Singapore
October 06, 2015
Very Good
Location, Hotel Condition & Value for money

Ee D.
Singapore
September 27, 2015
Overall a pleasant experience
Ambience, location and staff
Generally it was good as it was a trip with my 15 month old toddler and both in laws, have been communicating with the staffs for hotel transfer and something special for my hubby's 27th bday. They were also kind enough to remember my requests along the way. The only set back was the room was pretty small considering for the price I have paid.

Erika T.
Philippines
September 24, 2015
nice location
location, interior, comfort
we had an excellent stay at the hotel. staffs and service was nice! would go back again when we visit hk.

Frank H.
Australia
September 18, 2015
very easy to go around places
location, food, commute
very nice.

Frank H.
Australia
September 18, 2015
very convenient
shops, mrt, dinings
the stay was pleasant and relaxed.