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2015
Excellent 8.7
Based on 3703 reviews

Recent customer comments

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Excellent



based on 3703 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Staff Performance 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

5.3 Lai T.
Hong Kong
July 06, 2012
Nice hotel but average service
New and clean
Phuket is one of our stop for our honeymoon. We've informed the hotel about it and they didn't do anything special for us. We were put on the lowest floor which is basically half floor below the swimming pool level so that we overlook the wall of the swimming pool. We stayed for 4 nights and the 3rd night, the power went off in the middle of the night (meaning no air con!) I called the reception for assistant and turned out to be a blown fuse some sort. Thus I didn't get to sleep much that night. No apology was given. The gym aircon was very weak. Breakfast was average.

7.3 Tong T.
Singapore
July 05, 2012
Nice hotel with great service!
Nice clean room!
Nice hotel with complimentary mini bar. 3 mintues walk to Patong beach. Breakfast is average. Only dissapointing part is the pool (rather small and no view).

9 Noel D.
Singapore
July 04, 2012
Posh & A1 location hotel
Location!! Very posh and new
this is a very impressive hotel that is stylish and functional. i must say that the breakfast selection was probably the best spread i have seen. the best part is the menu changes daily. you never get tired of it. plus another great feature is its just about 100 metres away from patong beach. if you don't like the beach, the hotel pool is just as good. rooms also come with a balcony so you get lots of outdoors to thoroughly enjoy what phuket has to offer.

9 Lucinda B.
Australia
July 04, 2012
Professional, walking distance to everything
Professionalism, cleanliness, facilities
i only stayed here one night. phuket is not really my thing but i decided if i was going i might as well be in patong. this hotel is exactly what you expect from a 4 star hotel. unlike many thai hotels it actually looks like the pictures on it's website. the swimming pool is lovely and they have air conditioned room with internet access for those who didn't bring their laptop. it's a very easy walk to the beach (from memory about 300m). but it's far enough away not to hear any noise at night (tho i was there in the off season it was still really busy). thanks to agoda i also paid $ instead of $ for the night.

10 Jun W.
China
July 03, 2012
Modern style hotel
Clean rooms, Warm service
This is one of my favorite hotels with modern style decoration,clean rooms, warm service and tasty food. It is close to the center of Patong.

9.7 Suherman T.
Indonesia
July 03, 2012
Lean, Clean Hotel with Superb Service
Fantastic Service
We love the hotel staffs' warmth hospitality. Location also good, just walking distance to Patong Beach and Junk Ceylon Shopping Mall. Room is lean and clean. Price is reasonable, very value for money.

6.3 MOHD R.
Malaysia
July 02, 2012
Nice hotel and good service
convenient location,close to the beach and minutes walk to Patong road.
Need to improve on the food served and varieties of food to choose from. Limited choice on fish menu. The 2 piece band is half hazard and not to the standard of so call 4 star hotel. The hotel staff dress especially the waiters need to be improved. The male waiters especially is very poorly dressed. Guest could be mistaken with the cleaner personnel. The spa is excellent.

8.3 John N.
New Zealand
July 01, 2012
great hotel
Nice staff.
We booked for only one night and then stayed longer because it was so good

8.7 John N.
New Zealand
July 01, 2012
good Hotel
Pool
I got food poisoning from a street cart and so we stayed longer.

9 John N.
New Zealand
July 01, 2012
and so I stayed longer
staff checking up on me
I got food poisoning from a street cart and so we stayed longer and longer