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2015
Excellent 8.7
Based on 3727 reviews

Recent customer comments

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Excellent



based on 3727 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

John N.
New Zealand
July 01, 2012
and so I stayed longer
staff checking up on me
I got food poisoning from a street cart and so we stayed longer and longer

John N.
New Zealand
July 01, 2012
Caring staff
nice pool
I got food poisoning from a street cart and so we stayed longer. in fact we stayed over a week.

Bimo S.
Indonesia
July 01, 2012
NIce Hotel, good location
Goos location, friendly staff, clean room
i arrived in the hotel around 15:00. they told me wait around 30 mins, because they were cleaning the room. after 30 mins they came back to me and told me that i got an upgrade to suite room. the room was very nice, big, clean. no complain at all about the room and the hotel. everything was nice.

Emma W.
Australia
June 30, 2012
Great Hotel that exceeded expectations!
Free mini bar was amazing, rooms were big didn't feel like a hotel room
The Nap exceeded our expectations, everything throughout our stay was perfect! The rooms are spacious similar to an apartment, on my partners birthday the staff delivered a cake without us even asking and were more than friendly and helpful at all times. The pool is rather small but perfect for couples or groups of young people. Probly not so suited to families with young children. Everything in the hotel was clean and modern. Will definitely stay at the NAP when we return to Phuket.

Yan B.
Singapore
June 30, 2012
Tranqulity
the tranquility, the good location, its friendly staff & cleanliness
Tranquility surrounds The Nap Patong which is well-located (5 mins walk to Patong beach)& it is all you can ask for on a quiet vacation. Some suggestions for improvement: 1) Bedsheets should be changed more frequently. 2) Telephone should be cleaned more frequently.

BARRY L.
New Zealand
June 28, 2012
Lovely new hotel
Great pool nice breakfast
Always good have stayed before. Goog location for shopping and beach. Quiet.

Man L.
Hong Kong
June 28, 2012
One of the best in Patong
Good atmosphere, excellent service and free for Wifi and snack bar
just back from phuket, stay from may 23 to 24. pros: lobby - no air-con. but good tropical atmosphere, i like it. staff - english communication, smile, nice and very helpful. i would like to special thanks the girl from spa room, coz my boy dropped the ball in the lobby side water pool (around 0.5m depth) when he played the american pool. she helped in voluntarily immediately. really special thanks!!! room - big enough, clean & neat. there have an outside balcony and good for reading and enjoy the music. location - 10 mins walk to patong main street and shopping mall, but that means not so crowd and noisy. internet - free wireless and fast enough. add value - all drink in refrigerator are free, cool and love it. cons: no formal desk in the room. a little bit far from shopping mall but for me, as i said before,i don't think this is the disadvantage. breakfast is fine but can better.

Ken Y.
Malaysia
June 28, 2012
Lovely hotel with hospitality service
the hotel is good located and near to the beach, good services and free soft drinks
It is pleasant stay in The Nap Patong Hotel. good location near to beach and walking distance to bangla road and jungceylon, which is not crowded. The services provided is nice and good. the staff able to provide guidance on the direction and where we want to go. Highly recommended hotel to stay in Phuket Patong beach.

Merle G.
New Zealand
June 28, 2012
Amazing Hotel very relaxing
No extra charges, free use of internet, complimentry drinks in fridge
Great rooms, lovely setting for dinner and great food that is value for money for the standard you get. Will go back to this hotel we just loved it.

PRAGNESH S.
India
June 27, 2012
Gd hotel nice ambience
Gd staff beautiful rooms
Enjoyed my stay would definately visit again & would recommend to all my freinds visiting Phuket