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Excellent 8.7
Based on 3700 reviews

Recent customer comments

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based on 3700 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Staff Performance 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

June 09, 2012
Love it!!
Love everything about this hotel!!! Great staff so as service room location . I will return for sure!

8.7 Huang W.
June 09, 2012
yes, the manager will give you juice and fruit when you arrive the nap hotel.juice and water and so on is free drink,but if you need some ice, and it need 50b, hotel resturant have a lots of delicous thai foods, cheap and good. hotel spa is very good. overall in my ideas nap is good hotel.

8 Daniel V.
June 08, 2012
Beautiful Hotel with friendly staff
Nice place to stay, good to relax at
Beautiful hotel, clean and close to the night life activities and beach

9.3 lauren C.
June 07, 2012
Quiet, clean friendly hotel
Pool, views, staff
Not far from main night life but still very quiet and tranquil

June 07, 2012
nice hotel
service with a smile
Great place to stay. The rooms are clean and spacious with large balcony. The breakfast was good.

June 07, 2012
A nice hotel, with modern amenities, squeaky clean
Excellent location, Nice amenities, modern feel, salted pool, great food, good service. Highly Recommended. Definitely going back.
We reached the Nap Patong quite late in the afternoon, so we dint have to wait too long for the room. They automatically upgraded our room for non availability of room we booked. The room and the hotel had a brand new feel to it, Though the room smelled a little weird but that was ok. The salted pool with the jacuzzi/aerator was decent, so were the other facilities. The gym/ health-club was still being made. There was a water problem in the hotel, all the rooms were without water for a while. Though this happened twice on our stay, The management was quick to address it. The Resort General Manager came personally and apologized profusely for any inconvenience caused. We understand that there can be technical problems which are way beyond the management. But we highly appreciate the way it was handled swiftly and professionally. We wish them the best, and would stay there again for sure!!

8.3 vasudevan V.
June 07, 2012
Nice and Quiet
Convenient location
my family spend 3 nights here. we booked two rooms. on arrival we were told to pay for my son who just turned 12 (under 12 stay for free)to share the bedroom with us without extra bed as there was no room for extra bed in the bedroom. staff at the reception were not friendly especially the men. however the room was nice, good wifi service but lighting in bedroom a little too dim. children enjoyed playing pool and swimming in the pool. breakfast was good, some variety.location is great just 3 minutes to the patong beach and shopping area. 10 minutes to jungceylon where you can book your tours. on the whole, enjoyed ourselves, good holiday.

7 james B.
June 07, 2012
Poor service
Nice room but poor service
hotel building wer perfectly design but the staff wer not properly trained..lousy service affects the overall performance of every hotel..we wer 3 in a room but they still charge the other person for its stay, we check in around 2pm and we leave our luggage for our late lunch and we ask them to bring all d luggages in our room..but when we came back around 4 pm.. they wer not able to bring our luggage instead we wer the one who brought it in our room... and the worst thing here.. we wer set to check out at 12nn but they wer asking us to vacate the room as early as 11am..

United Kingdom
June 06, 2012
Stunning property!
Service, cleaniness
In quiet road next to football stadium away from the strip. Brand new complex. Free breakfast. No negative about this hotel whatsoever.

10 Moshe N.
June 06, 2012
Very nice hotel
Quiet hotel with a charming design
the hotel is about 100 meters from the sea. hotel is designed in the form of open space and a very pleasant sight. staff is great. warm and good and quick answers to all questions. very good breakfast large pool and pleasant. open 24 hours a day. the hotel is very clean and constantly has employees constantly cleaning. reasonable gym very nice nightclub. have two singers in the early evening to closing the club. through which to explore the hotel's office