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2015
Excellent 8.7
Based on 3702 reviews

Recent customer comments

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Excellent



based on 3702 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Staff Performance 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

7.3 Wai W.
Hong Kong
September 04, 2014
Well and comfort
1. Good location 2. Nice service 3. Nice lobby
Generally good. It would be better if the toilet can have a door to go through to shower room

8 Li L.
Malaysia
September 04, 2014
Friendly & comfortable hotel
Staff very friendly, hotel very clean & comfortable, breakfast hv many choice.
When we reach hotel, they serve us the drinks & towel. Hotel room very clean & comfortable. We like the breakfast hv many choices. Near the hotel hv 7-11 very convenient. Jz 5 -10mins to the beach but far from nightlife walking distance around 15-20mins. We check out on 11am they give us keep our luggage on their place in safey. They help us call the taxi to airport only 700baht cheaper den airport transportation charge 100baht.

8 Mark C.
Australia
September 04, 2014
Great location and staff
Staff , location and room
Excellent stay , only problem was the wifi in my room was very slow .

9 linlin S.
China
September 03, 2014
very nice hotel, clean and well-located
staff service, location, room size
very nice stay

8 Derrick W.
Malaysia
September 02, 2014
Average comfortable hotel
Walking Distance to Patong Beach, big room, and friendly staff.
the hotel is good and worth for what you pay. room is clean and comfortable, nice poor view and balcony. breakfast was good with many varieties. staff was friendly.

8 Mohamed J.
Singapore
September 01, 2014
Good hotel, comfortable location
Location , food , pool

9.7 Renae M.
Australia
September 01, 2014
Highly recommended
Location & Customer Service

8 Novalia S.
Indonesia
August 30, 2014
A comfortable and welcoming hotel
Staff. Style. Service
A reasonably modern hotel with all the basic needs to provide for a relaxing holiday. The staff and all very pleasant. Would have no problem recommending this hotel and is good value for money

5.7 Dicky P.
Indonesia
August 29, 2014
staff very rude
the location,the interior,and the exterior looks good.
Disappointed with treatment from some of the hotel staff when they found out that Im checked in with 3 people. They was like accusing us a thief or something bad,thus i have to pay 1 extra bed per night. Aside from that treatment the experience is okay.

7.7 LUI H.
Hong Kong
August 27, 2014
this is a nice hotel
good , nice, fine
the nap patong hotel is nice and good