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2015
Excellent 8.7
Based on 3727 reviews

Recent customer comments

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Excellent



based on 3727 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

Melissa C.
Australia
September 12, 2014
Really enjoyable
Location, comfort and cleanliness
Really enjoyed our stay here. It was a beautiful hotel, it good condition and was in a great location. The rooms were very clean and the staff were friendly. Highly recommend this place!

Ken L.
Malaysia
September 12, 2014
Highlight of the trip
1) The Service

Kate F.
Australia
September 12, 2014
Dissatisfied
Breakfast
Disappointing stay. We have been to Thailand over 15 times and it was the first time I've had to pay a bond (usually just give credit card no as surety) $250 required for two rooms for four nights, took approx 2 weeks to refund. Room was ok, breakfast staff were very nice. Our baby was sick and we were unable to leave the room, ordered room service and after an hour and a half and after several calls back and forth we arranged with the front desk that we would not be paying for the experience. The food finally arrived close to two hours later, when the staff member said if we didn't sign we won't be getting the food and promptly took it away again. The following day we received an apology letter from management. Thirty minutes later I received another letter stating they were charging us $50 as my husband got tattoo ink on the sheet. We didn't see the stain and the following day couldn't produce the sheet..... Expensive stay and not a positive experience.

CHEE T.
Malaysia
September 11, 2014
Good Location/Nice Room/Good Hospitality
1) Location-Easy to find, short walk to beach 2) Spacious resort feel room 3) Good Hospitallity Service
Pleasant stay! Short walking to 7-11 store,restaurant and beach. Room very spacious even though i booked the entry level room. Hot dishes in breakfast never repeat in my 3 nights stay, service good. Hotel provide shower facilities after check out, very good.

Qian X.
China
September 10, 2014
Decent rooms
Decent, simple and location

SIEW H.
Singapore
September 10, 2014
A relaxing hotel that value for money
pool, gym n sleep...
Very good....nice, quite n clean room. Staffs are all very helpful n friendly. Very attentive too. Keep it up.

Roilester F.
Philippines
September 10, 2014
VALUE FOR MONEY
Location, price & room
Excellent.Will recommend to others and will definitely stay there again.

FAN W.
China
September 10, 2014
Nice hotel
location, service, facilities

LAU H.
Malaysia
September 09, 2014
a comfortable stay
location, food, comfort
quite a comfy and pleasant stay. nice breakfast and only 3 mins walk to patong beach

Ramachandran K.
India
September 08, 2014
Good location, Friendly staffs. ..
Good location, Friendly staffs, nice breakfast
Overall nice experience