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2015
Excellent 8.7
Based on 3704 reviews

Recent customer comments

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Excellent



based on 3704 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Staff Performance 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

SunYeong S.
South Korea
June 06, 2014
Superb hotel with friendly staff at great value
Friendly staff, convenient location, great experience (room cleanliness and facilities)
It was overall an excellent experience - great staff and facilities. Everything needed for a family on vacation looking to relax and enjoy the surroundings (countless massage shops, restaurants catered to foreigners and locals, 5-10 minutes walk to the beach in front) Guests won't have to encounter any dirtiness or unhappiness with the room size, since the rooms were excellently managed and the room was big enough, especially with the balcony which is good for a few drinks at night. The only wish I have would be availability of early check-in since I arrived at Phuket at 10 AM and had to wait 4 hours until I could check in at 2 PM. Overall, a superb hotel with excellent staff.

Lee Y.
Malaysia
June 04, 2014
Clean,confortable, like
Staff good in service, room clean,all u want are provided
Very good,will go back next time to patong,worth the money

ONG X.
Malaysia
June 03, 2014
Good location, nice environment
Good location, nice environment
A pleasant stay in Nap hotel

Nazarrudin S.
Malaysia
June 02, 2014
Very nice ambiance, friendly staff, nearby beach
free Minibar, big balcony, free welcome drink and fruit, free bicycle ride, good price for touring package, friendly staff
Very happy with their services. Good and quality hotel. Very fast in action settle some problem. The staff very helpful for information. Alot of freebies such as minibar, bicycle ride, welcome drink and fruit. Breakfast quite reasonable too. Wifi very fast also. I will stay again at this hotel for all kind of service their provided me.

Ian N.
Australia
May 31, 2014
Great holiday at The Nap
Friendly staff, Good breakfasts and Good location
We really enjoyed our stay at The Nap. The staff were very friendly and helpful, the breakfast was good and our room was very nice. Having a basic mini bar with complimentary items was a nice touch too. Being just a short 3-5 minute walk to the beach and 10-15 minute walk to the nightlife and shopping centre are great advantages as well. The pool was a good place to relax and the hotel is just far enough from everything to be very peaceful. The bartenders also mixed some great cocktails. We would happily return to The Nap

Muhammad N.
Singapore
May 30, 2014
A nice hotel with a Big Room.
Friendly staff, Fast internet connection, Facilities in the hotel are great.
Great hotel around Patong Beach. Sure to come back at this hotel again.

SONG L.
Canada
May 30, 2014
Nice hotel and friendly staffs
1-friendly staffs 2-great location 3-nice pool with jacuzzi
I really enjoy my stay at this hotel, and I definitely will come back again.

Joseph G.
India
May 29, 2014
Great hotel, great people
Clean large rooms, good service, centrally located
Very friendly staff, good clean rooms and swimming pool. I stayed here with my family and found this to be one amount the best hotels we have stayed.

Sophana R.
Thailand
May 29, 2014
Just a hotel in Patong Beach
Big Room, Big Room & Big Room
Really cannot find good thing except Big Room & Friendly staff. Check-in is slow. My room is so far. Just know later that it is the old building and renovate it. Location is also far from Bangla street. Shower fitting is also in bad condition, not user-friendly. Cheap brand. Hotel should invest more for the fittings especially shower. BF is soso, not so variety. But staff is quite friendly.

Adelya S.
Ireland
May 29, 2014
Great location,friendly staff
Location,value for money,cleanliness
Wonderful stay at the hotel with clean rooms,friendly staff and close to the city and beach