arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.7
Based on 3728 reviews

Recent customer comments

Filter by traveler type

based on 3728 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

Lim E.
June 07, 2014
It was great! Early check in, friendly staff.
Friendly staff, cleanliness and good service
Great stay. Good value in price. Good buffet bfast. Good services.

Winnie S.
Hong Kong
June 06, 2014
Great modern hotel
Spa promotion, friendly staffs, great food
The hotel located 2 minutes walk from the beach, close to convenience store and china town. Hotel provides free shuttle bus to shopping mall twice a day but do not have return ways, it's about 20 minutes walk from the shopping mall. The hotel staffs are friendly and nice, however, just a small reminder, I have remarked we are honeymoon couple which I will be expecting something special and I also reminded once when I checked in, but there is no decor on my bed at all. Is a little disappointed. I like the hotel overall with its modern design and friendly staffs, also I would like to recommend the food at their bar, the price is reasonable and the food quality is really good.

SunYeong S.
South Korea
June 06, 2014
Superb hotel with friendly staff at great value
Friendly staff, convenient location, great experience (room cleanliness and facilities)
It was overall an excellent experience - great staff and facilities. Everything needed for a family on vacation looking to relax and enjoy the surroundings (countless massage shops, restaurants catered to foreigners and locals, 5-10 minutes walk to the beach in front) Guests won't have to encounter any dirtiness or unhappiness with the room size, since the rooms were excellently managed and the room was big enough, especially with the balcony which is good for a few drinks at night. The only wish I have would be availability of early check-in since I arrived at Phuket at 10 AM and had to wait 4 hours until I could check in at 2 PM. Overall, a superb hotel with excellent staff.

Lee Y.
June 04, 2014
Clean,confortable, like
Staff good in service, room clean,all u want are provided
Very good,will go back next time to patong,worth the money

June 03, 2014
Good location, nice environment
Good location, nice environment
A pleasant stay in Nap hotel

Nazarrudin S.
June 02, 2014
Very nice ambiance, friendly staff, nearby beach
free Minibar, big balcony, free welcome drink and fruit, free bicycle ride, good price for touring package, friendly staff
Very happy with their services. Good and quality hotel. Very fast in action settle some problem. The staff very helpful for information. Alot of freebies such as minibar, bicycle ride, welcome drink and fruit. Breakfast quite reasonable too. Wifi very fast also. I will stay again at this hotel for all kind of service their provided me.

Ian N.
May 31, 2014
Great holiday at The Nap
Friendly staff, Good breakfasts and Good location
We really enjoyed our stay at The Nap. The staff were very friendly and helpful, the breakfast was good and our room was very nice. Having a basic mini bar with complimentary items was a nice touch too. Being just a short 3-5 minute walk to the beach and 10-15 minute walk to the nightlife and shopping centre are great advantages as well. The pool was a good place to relax and the hotel is just far enough from everything to be very peaceful. The bartenders also mixed some great cocktails. We would happily return to The Nap

Muhammad N.
May 30, 2014
A nice hotel with a Big Room.
Friendly staff, Fast internet connection, Facilities in the hotel are great.
Great hotel around Patong Beach. Sure to come back at this hotel again.

May 30, 2014
Nice hotel and friendly staffs
1-friendly staffs 2-great location 3-nice pool with jacuzzi
I really enjoy my stay at this hotel, and I definitely will come back again.

Joseph G.
May 29, 2014
Great hotel, great people
Clean large rooms, good service, centrally located
Very friendly staff, good clean rooms and swimming pool. I stayed here with my family and found this to be one amount the best hotels we have stayed.