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Excellent 8.7
Based on 3740 reviews

Recent customer comments

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based on 3740 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

JINGYUAN G. from China
Stayed 3 nights in March 2014
very good experience here
friendly hotel staff, nice room, close to beach
Reviewed March 23, 2014

JOHN A. from United States
Solo travelers
Stayed 6 nights in March 2014
Boutique luxury
Pool, bar, room
Great experience, there was a funny smell in the room. Front desk staff a little abrasive, but once manager was involved, everything great.
Reviewed March 23, 2014

Thomas J. from Australia
Stayed 6 nights in March 2014
The Staff, Condition of the hotel, quiet away from the noise yet within walking distance to shopping and nightlife
Exceptional, very relaxing, surrounded by friendly employee's who provided a very professional service including being referred to by name after the first day. stayed in this hotel 3 years ago and the management and staff need to be congratulated on the standard of maintenance and appearance of the hotel and surrounds. Little paint touch up here and there which apparently has been scheduled
Reviewed March 21, 2014

Jin K. from Malaysia
Families with young children
Stayed 3 nights in March 2014
Comfortable, great breakfast
friendly staff, clean and centrally located
overall, a very satisfying stay. comfortable and clean room, great breakfast and excellent staff and service.
Reviewed March 18, 2014

Frank M. from Spain
Solo travelers
Stayed 3 nights in February 2014
This is a good media-priced hotel near the beach
Breakfast buffet, location, design
Good price quality if you are paying less than $100 a night.
Reviewed March 06, 2014

wen L. from Malaysia
Stayed 4 nights in February 2014
great and relax trip
friendly staff, clean & omfort room, good location
feel relax. great with located area and friednly staff with sweet smile...
Reviewed March 06, 2014

stephan G. from Germany
Stayed 4 nights in February 2014
Best hotel location and setup,
1. The Design is so refreshing and everything just designed as it should be in a Hotel
Reviewed March 06, 2014

Gena P. from Canada
Stayed 4 nights in February 2014
Beautiful Hotel, Great Breakfast, Attentive Staff
Breakfast, Room, Staff
This is a beautiful hotel. The buffet breakfast was fantastic, you could eat inside or out. The staff are amazingly attentive, their English skills are great. Close to Patong beach which is super crowded, why would you leave the beautiful hotel pool? Patong is getting so crowded now and the Russian influence is definitely seen. Close to lots of restaurants, shopping. The hotel is eco friendly which is nice. The room was big and the pool area is large and accommodating.
Reviewed March 05, 2014

Benjamin K. from Singapore
Stayed 2 nights in February 2014
Quality Hotel
Large room, Comfortable bed and Nice staff
The location for this hotel is not ideally good as it is a bit far from the main activity street. However, it is still walkable distance. Check in was fast and prompt, so was the check out. room had complimentary mini bar fridge which we could drink from. however, the fridge was not as cold. also, there is no rubbish bin in the room, the only rubbish bin is only available in the toilet. but i would definitely stay at this place again when i visit phuket!
Reviewed March 04, 2014

Janine E. from Australia
Stayed 4 nights in February 2014
Room location pool
Relaxing with good location great to have a free room bar
Reviewed March 03, 2014