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2015
Excellent 8.7
Based on 3726 reviews

Recent customer comments

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Excellent



based on 3726 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

Eugene C.
Singapore
October 21, 2012
Good location and nice rooms
Good location, nice and clean room.
the nap's location is good and everything you'd need around the area is a short walk away. the rooms are nicely decorated and clean. good choice if you want to be close to the hustle and bustle but not right in it.

DOUGLAS M.
Australia
October 20, 2012
Nice looking hotel with great service
Quiet and relaxing
It's my third trip to Patong and I'm a bit over it (Too many tourists and too many scams). The Nap Patong Hotel is ok but I can find the same for a much cheaper price. The wifi is great and was always working and the free minibar (soft drinks) was good. The pool is smaller than other hotels but was relaxing. I booked The Nap through Agoda and researched it on Tripadvisor, I don't understand what all the hype is about, this hotel is just a good 3 star hotel (which Patong is full of). I didn't have any problems checking in or out. One day the manager talked to me about bringing my girlfriends friend over for the day and said that it is not allowed. For AU$90 a night, I should be able to do what I want when I want, since hotels at AU$30 a night let me. Simply put, The Nap Patong Hotel is ok and that's all. I don't plan on going back to Patong but if I do, I won't be staying at this hotel, just because I can get bigger and better resorts for the same price. It needs to lower its price.

Yeoh L.
Singapore
October 19, 2012
Beautiful Hotel with big rooms
Big rooms, Service
I loved everything about this hotel. The service, the beds (But not the pillows), the free minibar, and more.

Ha N.
Australia
October 19, 2012
hotel monitor your every move
Clean
I had a couple of friends who were also in Phuket and they came to visit me at the hotel. i was dissapointed with the way the staff handle this situation. they told my friends, if they stay the night, they will have to pay and the cleaners will know if they had slept over. I felt this was very unprofessional and my friends was not happy with the way they had been treated.

Cheenang L.
Malaysia
October 19, 2012
Awesome.
Good location. Modern. Trendy.
Awesome place. Nice and neat. Located in a quiet end of Patong beach. This is a great place with good facilities.

SUM K.
Malaysia
October 18, 2012
Nice modern clean hotel w great location
Enjoyed the pool,room balcony area
Hotel is new and clean with huge high ceiling lobby,very breezy and airy..color scheme was white and contemporary.hotel staff was courteous and accommodating.room was alittle dim esp at nite,fridge top up everyday w soft drinks and small bottled of mineral water which were free throughout our stay.Hotel location is ideally situated abt 3mins walk to the northern end of Patong beach(turn right).. away frm the busy beach but still close enough where you still enjoy the bazaar and seafood lining the patong area.Nearby hotel (left end of the road)you can enjoy cheaper seafood selections with plenty of minimarts to buy your essentials..bottled drinking water etc.there's also a nely opened pharmacy opposite the hotel for emergency supply.if you wish to try the local delights..there's a small foodstall that sells local thai dishes(very cheap but seating area small),fruit drink stall,banana nutella pancake stall and bbq skewer stall avail at the end of the backstreet(can access frm the motorbike rental lane...incidentally Pla gives good rate for bike rentals).We thoroughly enjoyed the pool coz usually no one uses it except us :) also the room balcony is great esp in the evening/nite we can just chill out watch some fireworks(must be on high floor facing beach) with hotel bar live music playing in the background.Bangla Rd and Jungceylon are abt 10-15mins leisure walk.during our stay weather was getting hotter..adviseable to really load up on sunscreen w high spf protection.hotel free wifi speed is good,we did not encounter any connection prob at all.there's also 2 Mac pc avail at library room for guest use(no charges imposed),books/novels are avail for those who enjoy a good read during their stay.

Tuomo K.
Finland
October 16, 2012
Nice hotel in a good quiet place
Loft style rooms
Nice, peaceful hotel nearby beach. Worth to take loft style rooms with own balcony upstairs (great for sun bathing).

Daniel I.
United Kingdom
October 15, 2012
Great place in the quieter end of town
short walk to main areas, but nice and quiet. Great staff, great food, great rooms.
I have stayed here previously and was not disappointed on my return. friendly staff and great place to chill out in Patong. The rooms are great, its very comfortable and clean and the restaurant is very decent.

Thi N.
Vietnam
October 15, 2012
Location little far from Shopping center.
New design Hotel but room small.
we arrived at the afternoon. take a little time to check in. we request the high floor but can't get. room is not too big. tv program is not too much too. the staff are friendly. the food at the restaurant are bad. don't try the food at restaurant. go near the beach. food and price are ok.

craig G.
Australia
October 14, 2012
Excellent hotel nothing bad to say
great staff and location
Stayed for 8 nights and was one of the better hotel's i have stayed in. Big and clean rooms. Hotel staff were very friendly and the location was great. Everything within walking distance , the beach was only a 2 minute walk away. Breakfast was always changing daily. Only negative was that the airport transfer didn't pick us up at the airport next time I will confirm this before the flight.