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2015
Excellent 8.7
Based on 3726 reviews

Recent customer comments

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Excellent



based on 3727 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for Money 8.5
  • Food/Dining 8.1

HSINYI H.
Taiwan
October 12, 2012
best loaction and new modern design hotel
hotel design is modern
over all two days design experience is very good. The location is very close to Patong beach just 5 minutes can go to Pantong beach but also away from main street not very noisy. Hotel decoration is very modern and new.The bed is good to sleep,and the food is ok in reasonable price. The only thing i need to compalin is this hotel is too many cusotmer so i think sometimes the service is not very good,such as one day they don't even provide tooth brush and change new towel but i ask front dest to help clean.This is really need to improve.But overall the C/P ratio is very good.

San C.
Singapore
October 12, 2012
Every thing they said about the hotel is true!
Good location, helpful staff
nice comfortable place with tasteful decor and theme. it feels like a designer hotel. also comes equipped with a modest pool, gym and basic facilities. no complains and even the breakfast and lunch was good. only thing is that even though the hotel gives a free minibar drinks and provides complimentary drinking water, there is no convenience store within easy walking distance of the hotel, so be sure to grab sufficient drinking water if you need that sort of thing.

MIR T.
Pakistan
October 11, 2012
Great experience indeed!
One of the best hotel in Phuket in every aspect
Well I am short of the words to describe how nice was my stay at this hotel. Wonderful view of Andaman Sea from window, immaculately clean and tidy hotel, free mini bar, ultra clean, very very courteous staff, excellent ambiance. Roomes even had umbrella, shoes, iron, iron stand, hair dryer, fridge, shampoo, conditioner, water, drinks, balcony for outdoor environment and view of Patong beach. Swimming pool, tour programs (paid), breakfast and drinks bar. Best location, not right on the beach but at some distance from tsunami endangered beach (so you fee relatively safe, in case anything like that happens) and also away from noisy Bangla Road but not far away - at a walking distance. Ideal place to stay in Phuket.

Adam G.
Australia
October 11, 2012
Nice Hotel Great service and staff
Staff and Service
Boutique type hotel just north of Bangla Rd entertainment precinct very friendly and helpful staff room did not have a view of ocean which I did think I was going to get otherwise ok hotel. Best thing I liked about the hotel was the staff, there is business centre with internet and you get free wifi in room. Pool was ok, service was excellent.

junghoon K.
South Korea
October 10, 2012
Disappointing and overrated Hotel
Large balcony space
I must say my stay in NAP Patong was the most disappointing stay in Thailand so far. They didn't allow us to check in early yet they made us wait nearly half an hour pass the check in time. Staffs seems to be constantly angry and disgruntled. I don't want to feel like I am asking for their favors for checking-in or requesting a room service. I asked the cleaning lady to clean the room which she didn't. Breakfast. nothing special. two out of 5? Its neither walking distance to Jung Ceylon nor the beach. Especially not during the day with the killer heat. Save the money and stay elsewhere and rent a bike with the savings. I would not recommend this place.

Chee H.
Malaysia
October 08, 2012
Lovely hotel and Great Location
Clean
5 min walk to the Patong beach, 20 min walk to Bangla Road, very comfort to stay in here and the hotel cleanliness are so well maintain. Will come back again.

VINH T.
Vietnam
October 08, 2012
One of the best hotels in Patong
Quiet, friendly staff, internal and external environment
Perfect location. Not too far from the fun areas and very quiet. Excellent environments. Very friendly and helpful staff.

Kazuya S.
Japan
October 08, 2012
good services, flexible support,
good access to the beach, new facilities
Their services were flexible, we took shower even after we checked out with no charge. clean room, good facilities in beach resort.

Yunjing D.
China
October 08, 2012
Great location and smilling service
Great location, just 3-5 five minutes to the beach, and around 15-20 minuts walk to Juncelon. Room is clean and free minibar (everything). Breakfast is nice, and employees are always ready to help with smiles.
We stayed two nights with a kid of 5, we have a happy stay there. It's located in a convinient place. On the last day, we will take night flight and we went out to the beach during day time, the hotel arranged a guest room for us to take show in the late afternoon. But the room is pretty small.

glen A.
Indonesia
October 07, 2012
lovely hotel and perfect location
we love the design of the hotel and the room
we really enjoy our stay at the nap,everything was great,the only cons is the bed is not too comfy and the pillows are too flat and not puffy,we recommend this hotel to anyone like to enjoy the patong nightlife but want to have a good rest without any noise.the room also have everything u need.really worth the price.