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2015
Excellent 8.7
Based on 3739 reviews

Recent customer comments

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Excellent



based on 3739 reviews
  • Cleanliness 9.0
  • Facilities 8.4
  • Location 8.7
  • Room Comfort/Standard 8.8
  • Service 9.0
  • Value for money 8.5
  • Food/Dining 8.1

hendra W. from Indonesia
Couples
Stayed one night in July 2016
rude dirty sloppy
upon arrival, no bellboy to help with ur luggage, and upon check in it was very slow as it was peak season and they only have 2 person handling the checkin and check out, so we have to carry our luggage all d way up. staff was rude in greetings and bad english. and during check out, most of the people are asked to return the hotel sandals back, wth, its d first time hotel sandals are asked to return, if u dun give it for free u should not have provide it at the first place, or at least write down that they are not for free... overall, very bad experience. many better hotels around, and swimming pool water is dirty.
Reviewed July 13, 2016

CAI Q. from China
Couples
Stayed 4 nights in July 2016
Nice hotel, worth of money
Good location, five minutes to patong beach. Friendly staffs, free minibar enough for one whole day drinking water. Pretty good breakfast, but coffee is not good, and the shower water suddenly become too hot or too cold.
Reviewed July 11, 2016

kp S. from China
Groups
Stayed 5 nights in July 2016
Overall very good
Overall very good. If wash basins in the bathroom would be better. And the wifi speed should be more faster.
Reviewed July 11, 2016

Kim T. from Australia
Couples
Stayed 4 nights in May 2016
Good location. Clean and spacious room. Nice hotel.
We were there for a week. A good location. 5 minutes walk to the beach. The beach is clean and pleasant. The hotel staff is helpful. Room is ckean and spacious. We originally booked to a room in the old wing then asked for a change to the new wing, which is a bit more expensive but it was worth it. Breakfast was average but was OK. Walking to the big mall Ceylon jungle takes 15 minutes. Quite hot under the sun. But evening walk is pleasant.
Reviewed July 10, 2016

louis C. from Malaysia
Couples
Stayed 4 nights in June 2016
Expect more staffs with smile face
Security guards were so friendly and the staffs working in the restaurant were working so hard, even the cleaner surprised us. Their hard work surely have got us a pleasant stay over here, i hope the boss paid hell of a money to them and good job to the training team in training them .
Reviewed July 05, 2016

kris C. from Singapore
Families with older children
Stayed 2 nights in June 2016
Nice hotel with private pool
Enjoyed the stay here, especially with the pool just outside the room.
Reviewed June 29, 2016

Budi S. from Indonesia
Families with older children
Stayed 3 nights in June 2016
good location
Friendly staff and helpful, satisfactory room.
Reviewed June 26, 2016

Eric L. from Singapore
Families with young children
Stayed 3 nights in June 2016
Review
Location is not really great as you will need to walk for lost of things.
Reviewed June 24, 2016

David S. from Australia
Couples
Stayed 4 nights in June 2016
Lovely place for lounging by the pool
Really good hotel for the price and the well spaced out pool and deck chair area was a highlight. The buffet breakfast was superb! Would be happy to stay there again.
Reviewed June 23, 2016

MEIYANG W. from Singapore
Families with young children
Stayed 4 nights in June 2016
Nice hotel to stay
Convenience, clean and very kind staff, wish to visit it again soon
Reviewed June 23, 2016